FDA Enforcement
Class II
Ongoing
PushTracker E2 component utilized with the SmartDrive MX2+ Power Assist Device (Part Numbers: MX2-32K, MX2-32P, MX2-32PK, MX2-33D, MX2-33P, MX2-33PK, MX2-33S, MX2-150, MX2-167, MX2-32D); a wearable watch that communicates with a SmartDrive Power Assist Device via the SmartDrive MX2+ Application
Recall: Z-2004-2023
·
Reported July 5, 2023
Enforcement
- Recall Number
- Z-2004-2023
- Event ID
- 92250
- Classification
- Class II
- Status
- Ongoing
- Product Type
- Devices
- Firm
- Permobil
- Voluntary / Mandated
- Voluntary: Firm initiated
- Initial Notification
- Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit
- Report Date
- July 5, 2023
- Initiation Date
- May 10, 2023
- Classification Date
- June 26, 2023
- Address
- 300 Duke Dr, N/A, Lebanon, TN, 37090-8115, United States
Description
PushTracker E2 component utilized with the SmartDrive MX2+ Power Assist Device (Part Numbers: MX2-32K, MX2-32P, MX2-32PK, MX2-33D, MX2-33P, MX2-33PK, MX2-33S, MX2-150, MX2-167, MX2-32D); a wearable watch that communicates with a SmartDrive Power Assist Device via the SmartDrive MX2+ Application
Reason
When multiple processes are running on the watch's Central Processing Unit (CPU), the application may fail unexpectedly. If this happens, the motor on the power assist device continues to run and the user may not be able to stop the device using tap gestures.
Code Info
All units with software versions 1.0.00 to 1.0.04
Distribution
Worldwide distribution.
Quantity
18,905 units