FDA Enforcement Class II Terminated

Software version 4.44A utilized on the BD MAX System

Recall: Z-1864-2017 · Reported April 26, 2017

Enforcement

Recall Number
Z-1864-2017
Event ID
76900
Classification
Class II
Status
Terminated
Product Type
Devices
Firm
BD LIFE SCIENCES
Voluntary / Mandated
Voluntary: Firm initiated
Initial Notification
E-Mail
Report Date
April 26, 2017
Initiation Date
July 29, 2015
Classification Date
April 19, 2017
Termination Date
April 19, 2017
Address
54 Loveton Cir, N/A, Sparks Glencoe, MD, 21152-9202, United States

Description

Software version 4.44A utilized on the BD MAX System

Reason

The BD MAX System software version 4.44A contains a software anomaly that has the potential to affect some Open System Reagent (OSR) customers utilizing User Defined Protocol (UDP) assays. Customers utilizing only IVD assays are not affected. This anomaly may cause the OSR customer system to incorrectly switch the columns of the truth table on the users display. If the user tries to fix their display data, the display will appear correct however, the database may become incorrect, potentially resulting in incorrect results reporting. BD is able to trace the issue to a limited number of instruments that have software version 4.44A installed. Note that the problem only affects customers that are either creating a new UDP with Result Logic or modifying the Result Logic of an existing UDP.

Code Info

Catalog number 441916

Distribution

Worldwide Distribution - US Distribution to the states of : CA, CO, FL, IL, MN, MO, MT, NE, NJ, NY, OH, OR, PA, TX, TN, WA, WI., and to the countries of : Canada, Hong Kong, Taiwan, Turkey and Europe. Federal Government Agency sales/distribution centers or foreign countries VA Fort Harrison and VAMC Austin.

Quantity

There are 29 US customers and 5 ex-US regions with a BD MAX System running software version 4.44A.