FDA Enforcement Class II Terminated

Ascom Mobile Monitoring Gateway (versions 4.1.1 and 4.2.0) and Ascom Unite Connect for Nurse Call (version 2.2.0).

Recall: Z-1638-2016 · Reported May 18, 2016

Enforcement

Recall Number
Z-1638-2016
Event ID
73578
Classification
Class II
Status
Terminated
Product Type
Devices
Firm
Ascom US, INC.
Voluntary / Mandated
Voluntary: Firm initiated
Initial Notification
Letter
Report Date
May 18, 2016
Initiation Date
December 10, 2015
Classification Date
May 10, 2016
Termination Date
October 13, 2017
Address
300 Perimeter Park Dr Ste D, N/A, Morrisville, NC, 27560-9703, United States

Description

Ascom Mobile Monitoring Gateway (versions 4.1.1 and 4.2.0) and Ascom Unite Connect for Nurse Call (version 2.2.0).

Reason

Due to a malfunction of software, the secondary module will not automatically take over messaging if the primary module fails after a software upgrade to one of the other affected versions. Messages from GE Carescape/Nurse Call will not forward to handset until primary module is restored.

Code Info

Ascom Mobile Monitoring Gateway version 4.1.1 & 4.2.0 and Ascom Unite Connect for Nurse Call version 2.2.0

Distribution

CA, CT, FL, IA, ID, IL, IN, KY, LA, MA, MD, ME, MI, MO, NJ, NM, OH, OK, PA, TN, TX, VA, WA, WI and Hawaii. Australia, Austria, Belgium, Canada, France, Germany, Netherlands, Poland, Qatar, Sweden, Switzerland, and United Arab Emirates.

Quantity

319