Tandem Mobi Insulin Pump with Interoperable Technology
Enforcement
- Recall Number
- Z-1520-2025
- Event ID
- 96417
- Classification
- Class I
- Status
- Ongoing
- Product Type
- Devices
- Firm
- Tandem Diabetes Care, Inc.
- Voluntary / Mandated
- Voluntary: Firm initiated
- Initial Notification
- Telephone
- Report Date
- April 23, 2025
- Initiation Date
- February 27, 2025
- Classification Date
- April 11, 2025
- Address
- 12400 High Bluff Dr, San Diego, CA, 92130-3077, United States
Description
Tandem Mobi Insulin Pump with Interoperable Technology
A software defect in Version 7.9 of the pump software for Tandem t:slim X2 and Tandem Mobi pumps, when used with Control IQ+ technology, will cause the pump to incorrectly interpolate glucose trends when the Estimated Glucose Value (EGV) is above 255 mg/dL at the start or end of a gap in data collection due to a lapse in connection from a paired continuous glucose monitor (CGM) sensor, which can lead to under-delivery or over-delivery of insulin based on inaccurate result leading to severe cases of hypoglycemia or hyperglycemia.
Software versions 7.9/UDI: 00389152480114
US: AZ, CA, CO, CT, FL, HI, IA, ID, IL, IN, MD, ME, MI, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, PA, TX, UT, VA, WA, WI OUS: N/A
85 units