FDA Enforcement Class II Terminated

Accu-Chek Connect Diabetes Management App, Catalog number 07562462001 / GTIN number 00365702700000 & Catalog number 07250452001 / GTIN number 00365702700017

Recall: Z-0625-2018 · Reported February 21, 2018

Enforcement

Recall Number
Z-0625-2018
Event ID
79001
Classification
Class II
Status
Terminated
Product Type
Devices
Firm
Roche Diabetes Care, Inc.
Voluntary / Mandated
Voluntary: Firm initiated
Initial Notification
Other
Report Date
February 21, 2018
Initiation Date
June 8, 2017
Classification Date
February 15, 2018
Termination Date
July 27, 2018
Address
9115 Hague Rd, Indianapolis, IN, 46256-1025, United States

Description

Accu-Chek Connect Diabetes Management App, Catalog number 07562462001 / GTIN number 00365702700000 & Catalog number 07250452001 / GTIN number 00365702700017

Reason

Certain iOS and Android App versions contain a program error (bug) in the Bolus Advisor feature. Due to a software bug, when the OS region of the phone setting is changed, the unit of measure within the app may unexpectedly change. This creates a risk the app might not transfer the blood glucose result or the user might not correctly input numerical values for carbohydrate used for bolus advice.

Code Info

Software Versions: 1.2.0, 1.2.2, 1.2.3, 2.0.0, 2.0.1, and 2.1.0

Distribution

US Nationwide

Quantity

67,040 unique users of version 2.1.0