FDA Adverse Event Malfunction Summary report: N

HELIOS U46

MDR report key: 9993452 · Received April 23, 2020

Report

Report Number
3004972304-2018-00029
Event Type
Malfunction
Date Received
April 23, 2020
Date of Event
July 25, 2018
Report Date
February 12, 2019
Manufacturer
CAIRE INC.
Product Code
BYJ
PMA / PMN Number
K860937
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

"PURSUANT TO TITLE 21 - FOOD AND DRUGS, CHAPTER I - FOOD AND DRUG ADMINISTRATION DEPARTMENT OF HEALTH AND HUMAN SERVICES, SUBCHAPTER H -0 MEDICAL DEVICE, PART 803 - MEDICAL DEVICE REPORTING, SUBPART A - GENERAL PROVISIONS, SECTION 803.16, NEITHER THIS REPORT NOR ANY INFORMATION SUBMITTED HEREIN CONSTITUTES AN ADMISSION BY CAIRE INC. THAT THE DEVICE STATED IN THIS REPORT, CAIRE INC., OR CAIRE INC.'S EMPLOYEES, CAUSED OR CONTRIBUTED TO THE REPORTABLE EVENT STATED HEREIN." UNIT WAS RETURNED FOR EVALUATION. IT WAS DETERMINED THAT THE UNIT NEEDS ONLY TO HAVE ITS DAMAGED QDV REPLACED, REGULAR MAINTENANCE, AND RETURNED TO SERVICE. THE CAUSE OF THE QDV LEAKAGE WAS THE PHYSICAL ABUSE TO THE PORTABLE RELEASE MECHANISM AND THE DENTED QDV WHICH DOES NOT ALLOW THE TEFLON SEAL TO SEAT PROPERLY.

Description of Event or Problem · 0

THIS REPORT WAS ORIGINALLY SUBMITTED ON 2/12/2019, AND IS BEING RESUBMITTED ON 5/14/2020 AS THE ORIGINAL SUBMISSION FAILED TO GO THROUGH. LOX STATIONARY FAILED RIGHT AFTER FILLED. THE FILL SPOUT WAS LEAKING LIQUID AND DID NOT STOP UNTIL THE UNIT WAS EMPTY. A TECHNICIAN POURED A VERY SMALL AMOUNT OF WATER ON THE FILL CONNECTOR TO MAKE SURE IT WASN'T FROZEN OPEN. WHEN THAT DIDN'T WORK, THEY PUT A TOWEL OVER IT AND MOVED IT OUTSIDE UNTIL IT WAS EMPTY. ON JULY 27 2018, (B)(6) RE-FILLED THE UNIT TO BE SURE THE INCIDENT WAS NOT A PROBLEM FROM FILLING. (B)(6) EXPERIENCED THE EXACT SAME PROBLEM. RESERVOIR LEAKS LIQUID OXYGEN UNTIL IT IS EMPTY.

Additional Manufacturer Narrative · 1

UNIT HAS BEEN RETURNED FOR EVALUATION BY MANUFACTURER. IF ANY NEW INFORMATION IS DISCOVERED, A FOLLOW-UP REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

THIS REPORT WAS ORIGINALLY SUBMITTED ON 7/24/2018, AND IS BEING RESUBMITTED ON 4/23/2020 AS THE ORIGINAL REPORT FAILED TO GO THROUGH. LOX STATIONARY FAILED RIGHT AFTER FILLED. THE FILL SPOUT WAS LEAKING LIQUID AND DID NOT STOP UNTIL THE UNIT WAS EMPTY. A TECHNICIAN POURED A VERY SMALL AMOUNT OF WATER ON THE FILL CONNECTOR TO MAKE SURE IT WASN'T FROZEN OPEN. WHEN THAT DIDN'T WORK, THEY PUT A TOWEL OVER IT AND MOVED IT OUTSIDE UNTIL IT WAS EMPTY. ON (B)(6) 2018, PROCARE RE-FILLED THE UNIT TO BE SURE THE INCIDENT WAS NOT A PROBLEM FROM FILLING. PROCARE EXPERIENCED THE EXACT SAME PROBLEM. RESERVOIR LEAKS LIQUID OXYGEN UNTIL IT IS EMPTY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
456368 HELIOS U46 UNIT, LIQUID OXYGEN, STATIONARY BYJ CAIRE INC. B-702099-00

Patients

Seq Age Sex Outcome Treatment
1