FDA Adverse Event Malfunction Summary report: N

LEGACY ANGLED ABUTMENT

MDR report key: 9975354 · Received April 17, 2020

Report

Report Number
3001617766-2020-02526
Event Type
Malfunction
Date Received
April 17, 2020
Date of Event
April 30, 2019
Report Date
April 17, 2020
Manufacturer
IMPLANT DIRECT SYBRON MANUFACTURING LLC
Product Code
NHA
UDI-DI
10841307110712
PMA / PMN Number
K090234
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SZ
Reporter Occupation
DENTIST

Narratives

Additional Manufacturer Narrative · 1

A ROOT CAUSE INVESTIGATION WAS PERFORMED, AND ALLEGATIONS REPORTED BY THE CUSTOMER WERE DEEMED TO BE FALSE. PART NUMBER 8530-51 WAS NOT LABELED AT THE SAME TIME AS PART NUMBER 8530-52. ALL MANUFACTURING DOCUMENTS SHOWED THAT PART NUMBER 8530-52, LOT 135550 WAS PROCESSED CORRECTLY. THE FINDINGS OF THE INVESTIGATION SUPPORT THE POSSIBILITY THAT THE CUSTOMER HAVING ORDERED THE TWO PARTS IN QUESTION, MAY HAVE OPENED THE PACKAGE OF PART NUMBER 8530-52 WITHOUT BREAKING THE SEAL AND PLACED THE CAP FOR PART NUMBER 8530-51 ON THE VIAL OF PART NUMBER 8530-52. THERE WERE NO ISSUES IDENTIFIED IN THE MANUFACTURING PROCESS. REVIEW OF THE JOB TRAVELER INDICATED THAT PART NUMBER 8530-52 LOT 135550 WAS LABELED ON 2/20/19. NO JOB FOR PART NUMBER 8530-51 WAS LABELED AROUND THIS DATE. THE CLOSEST DATE FOR LABELING OF PART NUMBER 8530-51 OCCURRED ON 04/16/2019. BASED ON THIS INVESTIGATION, IT WAS DETERMINED THAT THE PRODUCT MET ITS SPECIFICATIONS UPON RELEASE AND DID NOT MALFUNCTION. AS A RESULT, THE EVENT WAS CLASSIFIED AS NOT REPORTABLE AND NO FURTHER CORRECTIVE ACTIONS WERE TAKEN. THIS COMPLAINT HAS SINCE BEEN RE-EVALUATED AND IS BEING FILED LATE OUT OF AN ABUNDANCE OF CAUTION.

Description of Event or Problem · 1

PER COMPLAINT (B)(4), IT WAS NOTICED IN THE EUROPEAN DISTRIBUTION CENTER THAT A CUSTOMER RETURNED PRODUCT FOR CREDIT [PART 8530-52, LOT 13550] HAD A CAP LABEL THAT DID NOT MATCH THE VIAL LABEL. THE CAP LABEL RETURNED WAS FOR PART NUMBER 8530-51.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
438990 LEGACY ANGLED ABUTMENT DENTAL ABUTMENT NHA IMPLANT DIRECT SYBRON MANUFACTURING LLC 8530-52 135550 10841307110712

Patients

Seq Age Sex Outcome Treatment
1