FDA Adverse Event Malfunction Summary report: N

SAFE PLACE

MDR report key: 9967669 · Received April 16, 2020

Report

Report Number
9967669
Event Type
Malfunction
Date Received
April 16, 2020
Date of Event
March 25, 2020
Report Date
April 13, 2020
Manufacturer
RF TECHNOLOGIES, INC
Product Code
KMI
Product Problem
Yes
Report Source
User Facility report
Reporter Location
IA
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Description of Event or Problem · 1

NEW RF TAGS WERE PURCHASED. SHORTLY AFTER ADDING THEM TO THE SYSTEM, THE SYSTEM STARTED RECEIVING "CHECK BAND" ALERTS ON A ROUTINE BASIS. THE RNS WOULD CHECK THE BANDS AND THEY APPEARED TO BE OK. AFTER REPOSITIONING THEM THE ALERTS COULD BE CLEARED, BUT WOULD ALARM AGAIN AT A LATER TIME. SOMETIMES CHANGING THE TAG WOULD RESOLVE THE ISSUE AND SOMETIMES IT DID NOT. BIOMED WAS CALLED AND THEY WERE GOING TO INVESTIGATE RF INTERFERENCE IN THE ROOM FROM OTHER DEVICES IN THE ROOM, BUT THE PROBLEM SEEMED TO FOLLOW THE TAG TO OTHER ROOMS. OF THE 16 NEW TAGS PURCHASED, ONLY 2 APPEARED TO BE HAVING ISSUES; BIOMED THINKS THE LOT MAY BE BAD. THE DECISION WAS MADE TO CALL IN THE VENDOR (RF TECHNOLOGIES, INC.) TO EVALUATE THE SYSTEM. RF TECHNOLOGIES SENT A SERVICE REP TO INVESTIGATE. HE DETERMINED THE TAGS ARE DEFECTIVE AND NEED TO BE RETURNED FOR EXCHANGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
431602 SAFE PLACE MONITOR, BED PATIENT KMI RF TECHNOLOGIES, INC 6450-6262-1C

Patients

Seq Age Sex Outcome Treatment
1 1 DA