FDA Adverse Event Malfunction Summary report: N

CAMERA HEAD AC - C-MOUNT

MDR report key: 9957975 · Received April 14, 2020

Report

Report Number
1221934-2020-01152
Event Type
Malfunction
Date Received
April 14, 2020
Date of Event
January 1, 2020
Report Date
April 1, 2020
Manufacturer
MEDOS INTERNATIONAL SàRL
Product Code
FWF
UDI-DI
10886705028733
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT COMPLAINT # (B)(4). DEVICE WAS USED FOR TREATMENT, NOT DIAGNOSIS. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL MEDWATCH, A FOLLOW-UP MEDWATCH WILL BE FILED AS APPROPRIATE. INVESTIGATION SUMMARY: THE DEVICE WAS RECEIVED AND EVALUATED AT THE SERVICE CENTER. THE REPORTED COMPLAINT THAT THE DEVICE HAD A DAMAGED CONNECTOR WAS CONFIRMED. IT WAS FURTHER FOUND DURING TESTING THAT THE DEVICE DISPLAYED THE LIVE VIDEO INTERMITTENTLY. THE DEVICE WAS HOWEVER FOUND TO BE IRREPARABLE AND WAS SENT BACK WITHOUT REPAIR AS PER THE INSTRUCTIONS FROM THE CUSTOMER. THE DAMAGED CONNECTOR IS RESPONSIBLE FOR THE INTERMITTENT OPERATION OF THE DEVICE. THE DEVICE MANUFACTURING HISTORY RECORD FOR CATALOG #242401, SN : (B)(4) INDICATES 9 DEVICES WERE MANUFACTURED WITH THE WORK ORDER AND ACCEPTED INTO FINAL STOCK IN (B)(6) 2019 WITH NO REPORTED DISCREPANCIES. AT THIS POINT IN TIME, NO CORRECTIVE ACTION IS REQUIRED, AND NO FURTHER ACTION IS WARRANTED. DEPUY MITEK WILL CONTINUE TO TRACK ANY RELATED COMPLAINTS WITHIN THIS DEVICE FAMILY AS A MEANS OF MONITORING THE EXTENT WITH WHICH THIS COMPLAINT IS OBSERVED IN THE FIELD. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED BY THE AFFILIATE VIA SERVICE REQUEST THAT BEFORE AN UNKNOWN PROCEDURE THE CONNECTOR OF THE CAMERA HEAD AC - C-MOUNT WAS DEFECTIVE. NO PATIENT CONSEQUENCE AND NO SURGICAL DELAY WAS REPORTED. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
423733 CAMERA HEAD AC - C-MOUNT ENDOSCOPIC VIDEO CAMERA FWF MEDOS INTERNATIONAL SàRL 242401 10886705028733

Patients

Seq Age Sex Outcome Treatment
1