FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY

MDR report key: 9945701 · Received April 9, 2020

Report

Report Number
3013756811-2020-35586
Event Type
Malfunction
Date Received
April 9, 2020
Date of Event
March 17, 2020
Report Date
April 9, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613212
PMA / PMN Number
DEN180058
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEVICE WAS RECEIVED ON 03/25/2020; HOWEVER, AN EVALUATION WAS NOT PERFORMED.

Description of Event or Problem · 1

IT WAS REPORTED THAT A CARTRIDGE CHANGE ERROR OCCURRED DURING THE LOAD SEQUENCE. ADDITIONALLY, IT WAS REPORTED THAT A MINIMUM FILL NOTIFICATION OCCURRED AFTER FILLING THE CARTRIDGE WITH LESS THAN 80 UNITS OF INSULIN. REPORTEDLY, CUSTOMER REVERTED TO MANUAL INJECTIONS FOR INSULIN THERAPY. CUSTOMER'S BLOOD GLUCOSE WAS 130 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
409482 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613212

Patients

Seq Age Sex Outcome Treatment
1 14 YR