FDA Adverse Event Malfunction Summary report: N

SWAB ALCOHOL

MDR report key: 9936523 · Received April 8, 2020

Report

Report Number
1920898-2020-00354
Event Type
Malfunction
Date Received
April 8, 2020
Date of Event
April 2, 2020
Report Date
April 3, 2020
Manufacturer
BD MEDICAL - DIABETES CARE
Product Code
LKB
PMA / PMN Number
EXEMPT
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION SUMMARY: LEVEL A INVESTIGATION - COMPLAINT EVALUATION / COMPLAINT HISTORY CHECK FOR THE EVENT(S) THAT OCCURRED. SEVERITY: S_1__; OCCURRENCE: A COMPLAINT HISTORY CHECK WAS PERFORMED AND THIS IS THE 1ST RELATED COMPLAINT FOR SWABS DRY AND EXPIRED PRODUCT ON LOT #4B100. INVESTIGATION SUMMARY: NO SAMPLES WERE RETURNED THEREFORE THE COMPLAINT COULD NOT BE CONFIRMED AND THE ROOT CAUSE IS UNDETERMINED. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. IF SAMPLES ARE RECEIVED IN THE FUTURE THE COMPLAINT WILL BE REOPENED FOR FURTHER INVESTIGATION. AS PER MANUFACTURING: DHRS ARE LEGALLY KEPT FOR 7 YEARS AFTER THE BATCH CREATION DATE. LOT NUMBER 4B100 WAS MANUFACTURED ON FEBRUARY 2004 (16 YEARS SINCE BATCH CREATION DATE), THUS THE DHR FOR THIS LOT NUMBER IS NO LONGER AVAILABLE. INVESTIGATION CONCLUSION: AS NO SAMPLES AND/OR PHOTO(S) WERE RECEIVED THE INVESTIGATION CONCLUDED: UNCONFIRMED: BD WAS NOT ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE AS NO SAMPLES OR PHOTOS WERE RETURNED. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED MONTHLY. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS. ROOT CAUSE DESCRIPTION: ROOT CAUSE CANNOT BE DETERMINED AT THIS TIME AS THE ISSUE IS UNCONFIRMED AS NO SAMPLES OR PHOTOS WERE RETURNED. RATIONALE: BASED ON THE INVESTIGATION, NO ADDITIONAL INVESTIGATION AND NO CAPA IS REQUIRED AT THIS TIME.

Description of Event or Problem · 1

IT WAS REPORTED THAT 3 SWABS ALCOHOL EXPERIENCED PRODUCT USE BEYOND SHELF LIFE. PRODUCT DEFECT WAS NOTED DURING USE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: MATERIAL NO. 326895 BATCH NO. 4B100. VERBATIM: CONSUMER REPORTED -THE FIRST 3 SWABS OPENED WHERE DRY. CLAIMS TO JUST PURCHASED THIS BOX. DATE OF EVENT: (B)(6) 2020. SHE REFUSES TO GO OUT OF THE HOUSE. ONLY HAS A COMMUNITY MAIL BOX FOR RECEIVING AND SENDING DOWN THE STREET. NO MAIL CARRIER AT THE DOOR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
400421 SWAB ALCOHOL ALCOHOL SWAB LKB BD MEDICAL - DIABETES CARE 4B100

Patients

Seq Age Sex Outcome Treatment
1 Other