FDA Adverse Event Malfunction Summary report: N

T:SLIM X2, BASAL-IQ, MMOL/L

MDR report key: 9934181 · Received April 8, 2020

Report

Report Number
3013756811-2020-32836
Event Type
Malfunction
Date Received
April 8, 2020
Date of Event
March 3, 2020
Report Date
April 7, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED.

Description of Event or Problem · 1

IT WAS REPORTED THAT MULTIPLE CARTRIDGE ALARMS (ALARM 30) OCCURRED DURING PUMPING. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 251-288 MG/DL. REPORTEDLY, THE CUSTOMER REVERTED TO MANUAL INJECTIONS FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
403104 T:SLIM X2, BASAL-IQ, MMOL/L AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1002717

Patients

Seq Age Sex Outcome Treatment
1 16 YR