FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 9918306 · Received April 2, 2020

Report

Report Number
3013756811-2020-33978
Event Type
Malfunction
Date Received
April 2, 2020
Date of Event
March 12, 2020
Report Date
April 2, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007301
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE TANDEM USER GUIDE INSTRUCTS THE USER TO REMOVE ANY RESIDUAL AIR FROM THE CARTRIDGE. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT A MINIMUM FILL NOTIFICATION OCCURRED AFTER FILLING THE CARTRIDGE WITH 200-250 UNITS OF INSULIN. REPORTEDLY THE CUSTOMER DID NOT PERFORM AIR REMOVAL TECHNIQUE PRIOR TO LOADING THE NEW CARTRIDGE. CUSTOMER¿S BLOOD GLUCOSE RANGED FROM 150-171 MG/DL. REPORTEDLY, A NEW CARTRIDGE WAS FILLED AND LOADED SUCCESSFULLY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
379407 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007301

Patients

Seq Age Sex Outcome Treatment
1 68 YR