FDA Adverse Event Malfunction Summary report: N

EVERSENSE SENSOR

MDR report key: 9886091 · Received March 26, 2020

Report

Report Number
3009862700-2020-00381
Event Type
Malfunction
Date Received
March 26, 2020
Date of Event
February 22, 2020
Report Date
February 25, 2020
Manufacturer
SENSEONICS INC.
Product Code
QCD
UDI-DI
00817491022349
PMA / PMN Number
P160048
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE TRANSMITTER AND SENSOR WERE INVESTIGATED, AND CUSTOMER COMPLAINT WAS CONFIRMED VIA DMS. LAB TESTING DID NOT IDENTIFY ANY PERFORMANCE ISSUE WITH TRANSMITTER AND SENSOR. AS INDICATED IN CASE NOTES, THE NEW SENSOR WAS INSERTED WITHIN 3 MM OF OLD SENSOR. LOG FILE ANALYSIS INDICATE THAT TRANSMITTER FIRST CORRECTLY PROGRAMMED SENSOR SERIAL NUMBER (B)(6) WITH SENSOR INSERTION DATE OF 14TH FEB, 2020. HOWEVER ON 22ND FEB, 2020, TRANSMITTER AGAIN TRIED TO PROGRAM INSERTION DATE OF 21ST NOVEMBER, 2019 (WHICH IS PREVIOUS SENSOR'S INSERTION DATE). THIS LIKELY RESULTED IN SENSOR REPLACEMENT ERROR (EC #1) WITH NEW SENSOR SERIAL NUMBER (B)(6) ON DAY 9 POST NEW SENSOR INSERTION.

Additional Manufacturer Narrative · 1

THE MANUFACTURER IS CURRENTLY PERFORMING AN INVESTIGATION AND WILL PROVIDE THE RESULTS WITH THE SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2020, SENSEONICS WAS MADE AWARE OF AN INCIDENT WHERE USER EXPERIENCED AN EARLY SENSOR REPLACEMENT ALERT RESULTING IN AN EARLY SENSOR REMOVAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
349941 EVERSENSE SENSOR EVERSENSE CONTINUOUS GLUCOSE MONITORING SYSTEM QCD SENSEONICS INC. 102096-67A WP06798 00817491022349

Patients

Seq Age Sex Outcome Treatment
1 31 YR