FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 9881170 · Received March 25, 2020

Report

Report Number
3013756811-2020-30039
Event Type
Injury
Date Received
March 25, 2020
Date of Event
December 3, 2019
Report Date
March 25, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007325
PMA / PMN Number
P180008
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE FILED UPON COMPLETION OF THE EVALUATION.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE TOUCH SCREEN APPEARED TO BE PUSHING BUTTONS WITHOUT THE CUSTOMER ACTUALLY TOUCHING THE SCREEN. IN ADDITION, IT WAS REPORTED THAT THE BATTERY WAS DEPLETING FASTER THAN EXPECTED. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, IT WAS DETERMINED THAT THE BATTERY WAS DEPLETING AS EXPECTED. CUSTOMER MAINTAINED ALLEGATION. CUSTOMER REVERTED TO MANUAL INJECTIONS FOR INSULIN THERAPY. CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED 232-580 MG/DL. CUSTOMER ADMINISTRATED A MANUAL INJECTION TO ADDRESS HIGH BLOOD GLUCOSE LEVEL. CUSTOMER REVERTED TO MANUAL INJECTIONS FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
340733 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007325

Patients

Seq Age Sex Outcome Treatment
1 20 YR Other