FDA Adverse Event Malfunction Summary report: N

ENDOTOOL SUBQ

MDR report key: 9877394 · Received March 25, 2020

Report

Report Number
3009864844-2020-90001
Event Type
Malfunction
Date Received
March 25, 2020
Date of Event
July 28, 2018
Report Date
March 17, 2020
Manufacturer
MONARCH MEDICAL TECHNOLOGIES
Product Code
NDC
PMA / PMN Number
K180366
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

ALL FACILITIES CURRENTLY USING ENDOTOOL SUB Q 1.7.X HAVE BEEN NOTIFIED TO DISCONTINUE USE OF THE DISCHARGE REPORT AND HAVE BEEN PROVIDED INSTRUCTIONS FOR UTILIZING OTHER TOOLS AVAILABLE IN THE SOFTWARE TO VIEW THE TDD AND PATIENT HISTORY.

Description of Event or Problem · 1

A SOFTWARE BUG WAS DISCOVERED IN ENDOTOOL SUBQ 1.7.X CAUSING THE DISCHARGE/TRANSITION REPORT TO OCCASIONALLY DISPLAY INACCURATE TDD (TOTAL DAILY DOSE) OF INSULIN INFORMATION. THE DISCHARGE/TRANSITION REPORTS PROVIDE A SUMMARY OF THE HOSPITALIZED PATIENT'S TDD AND NUTRITION PLAN OVER THE PAST 24 HOURS. MONARCH HAS NOT RECEIVED ANY INFORMATION OR INDICATION THAT THIS MALFUNCTION HAS CAUSED OR CONTRIBUTED TO SERIOUS INJURY OR DEATH. UPON RECEIVING ADDITIONAL INFORMATION INDICATING THAT SOME PHYSICIANS MAY BE USING THE TDD ON THE DISCHARGE/TRANSITION REPORT AS A DOSE RECOMMENDATION, MONARCH CONDUCTED A RETROSPECTIVE REVIEW OF COMPLAINTS INVOLVING THE DISCHARGE/TRANSITION REPORT ERROR AND MADE A DETERMINATION TO SUBMIT THIS MDR. MONARCH HAS NOTIFIED ALL CUSTOMERS USING THE SOFTWARE TO DISCONTINUE USE OF THE DISCHARGE/TRANSITION REPORT UNTIL FURTHER NOTICE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
344003 ENDOTOOL SUBQ ENDOTOOL SUBQ 1.7X NDC MONARCH MEDICAL TECHNOLOGIES SUBQ VERSIONS 1.7X

Patients

Seq Age Sex Outcome Treatment
1 Other