FDA Adverse Event Malfunction Summary report: N

VERSACARE FRAME

MDR report key: 9875870 · Received March 24, 2020

Report

Report Number
1824206-2020-00138
Event Type
Malfunction
Date Received
March 24, 2020
Date of Event
March 19, 2020
Report Date
March 19, 2020
Manufacturer
HILL-ROM BATESVILLE
Product Code
FNL
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE HILLROM TECHNICIAN FOUND THE EXTERNAL ALARM NEEDED TO BE REPLACED. THE EXTERNAL ALARM IS THE SOURCE OF THE BRAKE NOT SET ALARM. PER THE HILLROM SERVICE MANUAL, PERFORM ANNUAL PREVENTIVE MAINTENANCE PROCEDURES TO MAKE SURE ALL VERSACARE® BED COMPONENTS ARE FUNCTIONING AS ORIGINALLY DESIGNED. MAKE SURE THE BRAKE IS NOT SET, AND THEN PLUG THE BED INTO AN APPLICABLE POWER SOURCE. A STEADY ALARM COMES ON. SET THE BRAKE. THE ALARM STOPS. REPAIR OR REPLACE AS NECESSARY. A SEARCH OF THE HILLROM MAINTENANCE RECORDS SHOWED HILLROM PERFORMED PREVENTATIVE MAINTENANCE ON THIS BED IN JULY 2019. IT IS UNKNOWN IF THE FACILITY PERFORMED ANY OTHER PREVENTATIVE MAINTENANCE ON THIS BED. THE TECHNICIAN REPLACED THE EXTERNAL ALARM TO RESOLVE THE ISSUE. BASED ON THIS INFORMATION, NO FURTHER ACTION IS REQUIRED.

Description of Event or Problem · 1

HILLROM RECEIVED A REPORT FROM A HILLROM TECHNICIAN STATING THE BED HAD NO AUDIBLE BRAKE NOT SET ALARM. THE BED WAS LOCATED IN 8 NORTH AT THE ACCOUNT. THERE WAS NO PATIENT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT #(B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
339586 VERSACARE FRAME BED, AC-POWERED ADJUSTABLE HOSPITAL FNL HILL-ROM BATESVILLE P3200K000004

Patients

Seq Age Sex Outcome Treatment
1