VERSACARE FRAME
Report
- Report Number
- 1824206-2020-00138
- Event Type
- Malfunction
- Date Received
- March 24, 2020
- Date of Event
- March 19, 2020
- Report Date
- March 19, 2020
- Manufacturer
- HILL-ROM BATESVILLE
- Product Code
- FNL
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- OTHER
Narratives
THE HILLROM TECHNICIAN FOUND THE EXTERNAL ALARM NEEDED TO BE REPLACED. THE EXTERNAL ALARM IS THE SOURCE OF THE BRAKE NOT SET ALARM. PER THE HILLROM SERVICE MANUAL, PERFORM ANNUAL PREVENTIVE MAINTENANCE PROCEDURES TO MAKE SURE ALL VERSACARE® BED COMPONENTS ARE FUNCTIONING AS ORIGINALLY DESIGNED. MAKE SURE THE BRAKE IS NOT SET, AND THEN PLUG THE BED INTO AN APPLICABLE POWER SOURCE. A STEADY ALARM COMES ON. SET THE BRAKE. THE ALARM STOPS. REPAIR OR REPLACE AS NECESSARY. A SEARCH OF THE HILLROM MAINTENANCE RECORDS SHOWED HILLROM PERFORMED PREVENTATIVE MAINTENANCE ON THIS BED IN JULY 2019. IT IS UNKNOWN IF THE FACILITY PERFORMED ANY OTHER PREVENTATIVE MAINTENANCE ON THIS BED. THE TECHNICIAN REPLACED THE EXTERNAL ALARM TO RESOLVE THE ISSUE. BASED ON THIS INFORMATION, NO FURTHER ACTION IS REQUIRED.
HILLROM RECEIVED A REPORT FROM A HILLROM TECHNICIAN STATING THE BED HAD NO AUDIBLE BRAKE NOT SET ALARM. THE BED WAS LOCATED IN 8 NORTH AT THE ACCOUNT. THERE WAS NO PATIENT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT #(B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 339586 | VERSACARE FRAME | BED, AC-POWERED ADJUSTABLE HOSPITAL | FNL | HILL-ROM BATESVILLE | P3200K000004 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |