FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 9873531 · Received March 24, 2020

Report

Report Number
3013756811-2020-30083
Event Type
Injury
Date Received
March 24, 2020
Date of Event
March 3, 2020
Report Date
March 24, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007325
PMA / PMN Number
P180008
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

"TANDEM DIABETES CARE, INC. RECOMMENDS PERIODICALLY CHECKING THE BATTERY LEVEL INDICATOR, CHARGING THE PUMP FOR A SHORT PERIOD OF TIME EVERY DAY (10 TO 15 MINUTES), AND ALSO AVOIDING FREQUENT FULL DISCHARGES. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER WENT TO THE EMERGENCY ROOM, AND WAS SUBSEQUENTLY HOSPITALIZED DUE TO AN ELEVATED BLOOD GLUCOSE LEVEL OF 700 MG/DL AND DIABETIC KETOACIDOSIS. A CHEST X-RAY AND ELECTROCARDIOGRAM TEST WERE DONE. CUSTOMER WAS TREATED WITH AN INTRAVENOUS INSULIN AND FLUID DRIP, AND WAS RELEASED FROM THE HOSPITAL 4 DAYS LATER WITH NO PERMANENT DAMAGE. REPORTEDLY, THE PUMP SHUTDOWN DUE TO NORMAL BATTERY DEPLETION DUE TO THE CUSTOMER NOT CHARGING THE PUMP. THE CUSTOMER WAS UNAWARE THAT THE CARTRIDGE NEEDED TO BE RELOADED IN ORDER TO RESUME INSULIN THERAPY. TANDEM TECHNICAL SUPPORT EDUCATED THE CUSTOMER ON HOW TO PROPERLY RESUME INSULIN THERAPY. CTS VERIFIED THE PUMP FUNCTIONED AS INTENDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
336271 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007325

Patients

Seq Age Sex Outcome Treatment
1 21 YR Hospitalization| R INSULIN: HUMALOG