FDA Adverse Event Injury Summary report: N

CVS HEALTH

MDR report key: 9831407 · Received March 13, 2020

Report

Report Number
1314800-2020-00014
Event Type
Injury
Date Received
March 13, 2020
Report Date
March 13, 2020
Manufacturer
KAZ USA, INC., A HELEN OF TROY COMPANY
Product Code
KFZ
PMA / PMN Number
EXEMPT
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING, BUT IT HAS NOT YET BEEN RECEIVED.

Description of Event or Problem · 1

A CONSUMER REPORTED THAT SHE RECEIVED SECOND DEGREE BURNS ON HER THIGH FROM HOT WATER THAT SPILLED OUT OF THE PERSONAL STEAM INHALER. IT IS UNKNOWN WHETHER MEDICAL INTERVENTION WAS SOUGHT FOR THEIR INJURIES. INCIDENTS OF THIS NATURE ARE MOST LIKELY TO OCCUR IF THE UNIT IS BEING MOVED OR LIFTED DURING USE. THE INSTRUCTIONS FOR PROPER USE HAVE A CLEAR WARNING THAT STATES "THE APPLIANCE SHOULD ALWAYS BE PLACED ON A FIRM, FLAT WATERPROOF SURFACE", "CAUTION: DO NOT PLACE ON LAP OR LIFT IN YOUR HANDS WHILE IN OPERATION AND IF THE UNIT STILL CONTAINS WATER", AND "NEVER MOVE THE APPLIANCE WHILE IN USE. IT CAN SPILL HOT WATER IF TILTED OR TIPPED OVER CAUSING INJURY OR BURNS". KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
294965 CVS HEALTH STEAM INHALER KFZ KAZ USA, INC., A HELEN OF TROY COMPANY GIH120 23519MGH

Patients

Seq Age Sex Outcome Treatment
1 Other