FDA Adverse Event Malfunction Summary report: N

INTELLIS

MDR report key: 9824508 · Received March 12, 2020

Report

Report Number
3004209178-2020-05238
Event Type
Malfunction
Date Received
March 12, 2020
Date of Event
January 28, 2020
Report Date
April 16, 2020
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
LGW
UDI-DI
00643169781702
PMA / PMN Number
P840001
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

INFORMATION WAS RECEIVED FROM A PATIENT REGARDING THEIR IMPLANTABLE NEUROSTIMULATOR (INS). IT WAS REPORTED THAT PATIENT CHARGES HIS IMPLANT EVERY EVENING BEFORE GOING TO BED, HE WAKES UP IN THE MORNING AND HIS BACK IS STIFF AND HE USES THE CONTROLLER TO CHECK IMPLANT AND CONTROLLER SHOWS THE IMPLANT IS OFF. PATIENT STATES THIS HAS BEEN HAPPENING SINCE (B)(6) 2020 AND TWICE A WEEK AND HE HAS BEEN RESETTING THE CONTROLLER AND THAT DOESN'T HELP. DEVICE FUNCTIONALITY WAS REVIEWED WITH THE CALLER AND RECOMMEND PATIENT AND HIS WIFE MONITOR THE BATTERY LEVEL AND THERAPY ON/OFF AND CONSULT WITH HCP OFFICE FOR NEXT STEPS. PATIENT'S WIFE STATED THE CONTROLLER WAS 70% AND INS WAS 100% AT THE TIME OF THE CALL. NO FURTHER COMPLICATIONS WERE REPORTED. **OMITTED INFORMATION REGARDING "PATIENT STATES HE RECEIVED A ANOTHER CONTROLLER 6 MONTHS AGO SEE PRIOR CRTS 3850776/PE 702540315 (NNI).**

Description of Event or Problem · 1

ADDITIONAL INFORMATION WAS RECEIVED FROM THE PATIENT. IT WAS REPORTED THAT 3 OR 5 TIMES A WEEK IT WILL SHUT DOWN DURING. PATIENT DID NOT KNOW IF THE ISSUE HAD RESOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
286437 INTELLIS STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC PUERTO RICO OPERATIONS CO. 97715 00643169781702

Patients

Seq Age Sex Outcome Treatment
1 78 YR