FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 9820190 · Received March 11, 2020

Report

Report Number
3013756811-2020-22631
Event Type
Injury
Date Received
March 11, 2020
Date of Event
February 19, 2020
Report Date
March 11, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
P180008
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

TANDEM QUALITY ENGINEER EVALUATED PUMP DATA AND CONCLUDED THE FOLLOWING: BLOOD GLUCOSE (BG) VALUES FROM 42-49 MG/DL WERE RECORDED BY CONTINUOUS GLUCOSE MONITOR (CGM) FROM 8:09:05 PM TO 8:59:05 PM ON 2/19/2020. CGM ALERT 1 (CGM LOW ALERT) ENUNCIATED AT 8:04:05 PM. ON 2/19/2020, AT 4:31:23 PM, USER MADE A BOLUS REQUEST WITHOUT ENTERING CURRENT BG. MAKING BOLUS REQUESTS WITHOUT ENTERING CURRENT BG COULD LEAD TO A LOW BG EVENT. ON 2/19/2020, AT 6:05:25 PM, USER MADE A BOLUS REQUEST WITHOUT ENTERING CURRENT BG AND WHILE STILL HAVING INSULIN ON BOARD (IOB). MAKING BOLUS REQUESTS WITHOUT ENTERING CURRENT BG AND WHILE STILL HAVING IOB COULD LEAD TO A LOW BG EVENT. THERE IS NO EVIDENCE THAT THE PUMP EXPERIENCED A MALFUNCTION OR FAILURE.

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED A LOW BLOOD GLUCOSE (BG) OF 43 MG/DL; CAUSE WAS UNKNOWN. HONEY WAS CONSUMED TO TREAT BG LEVEL. ALTHOUGH REQUESTED, THE CUSTOMER DECLINED TROUBLESHOOTING AND DECLINED TO PROVIDE ADDITIONAL INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
280818 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 61 YR Other