T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY
Report
- Report Number
- 3013756811-2020-25239
- Event Type
- Injury
- Date Received
- March 6, 2020
- Date of Event
- February 15, 2020
- Report Date
- March 6, 2020
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- OZO
- UDI-DI
- 00853052007264
- PMA / PMN Number
- P180008
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER
Narratives
TANDEM QUALITY ENGINEER EVALUATED PUMP DATA AND CONCLUDED THE FOLLOWING: THE CONTINUOUS GLUCOSE MONITOR WAS NOT IN USE ON (B)(6) 2020. THE LOWEST BLOOD GLUCOSE (BG) ENTERED INTO THE PUMP BY THE USER WAS 193 MG/DL ON (B)(6) 2020. THEREFORE, THE COMPLAINT COULD NOT BE CONFIRMED. ON (B)(6) 2020, USER MADE BOLUS REQUESTS WHILE STILL HAVING INSULIN ON BOARD (IOB). MAKING BOLUS REQUESTS WHILE STILL HAVING IOB COULD LEAD TO A LOW BG EVENT. ON (B)(6) 2020, USER MADE BOLUS REQUESTS WITHOUT ENTERING CURRENT BG. MAKING BOLUS REQUESTS WITHOUT ENTERING CURRENT BG COULD LEAD TO A LOW BG EVENT. THERE IS NO EVIDENCE THAT THE PUMP EXPERIENCED A MALFUNCTION OR FAILURE.
NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.
IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED A LOW BLOOD GLUCOSE (BG) LEVEL OF 36 MG/DL. CAUSE OF LOW BG WAS NOT KNOWN. REPORTEDLY, THE ISSUE MAY HAVE BEEN CAUSED BY PHYSICAL ACTIVITY OR POSSIBLY DELIVERING A BOLUS; HOWEVER THIS COULD NOT BE CONFIRMED. CUSTOMER CONSUMED JUICE AND EGG NOG TO ADDRESS BG. RECOMMENDATION WAS MADE TO CONSULT WITH A HEALTHCARE PROVIDER TO DISCUSS DIABETES MANAGEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 262320 | T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY | AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND | OZO | TANDEM DIABETES CARE | 1000096 | 00853052007264 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 61 YR | Other |