FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY

MDR report key: 9765614 · Received February 27, 2020

Report

Report Number
3013756811-2020-20104
Event Type
Malfunction
Date Received
February 27, 2020
Date of Event
February 4, 2020
Report Date
February 27, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00853052007318
PMA / PMN Number
DEN180058
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER THE USER GUIDE: NEVER FILL YOUR TUBING WHILE YOUR INFUSION SET IS CONNECTED TO YOUR BODY. ALWAYS ENSURE THAT THE INFUSION SET IS DISCONNECTED FROM YOUR BODY BEFORE FILLING THE TUBING. FAILURE TO DISCONNECT YOUR INFUSION SET FROM YOUR BODY BEFORE FILLING THE TUBING CAN RESULT IN OVER DELIVERY OF INSULIN. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER PERFORMED THE FILL TUBING SEQUENCE WHILE CONNECTED AT THE SITE. CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED FROM 142-155 MG/DL. TANDEM TECHNICAL SUPPORT EDUCATED THE CUSTOMER TO NOT BE CONNECTED TO THE PUMP DURING THE FILL TUBING PROCESS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
227929 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1000096 00853052007318

Patients

Seq Age Sex Outcome Treatment
1 58 YR