FDA Adverse Event Malfunction Summary report: N

MULTIVIEW WORKSTATION

MDR report key: 976013 · Received January 7, 2008

Report

Report Number
1220063-2008-00048
Event Type
Malfunction
Date Received
January 7, 2008
Date of Event
December 4, 2007
Report Date
January 7, 2008
Manufacturer
DRAEGER MEDICAL SYSTEMS, INC.
Product Code
DSI
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE ELECTRONIC LOGS AND SCREEN SHOTS FROM THE DEVICE WERE RECEIVED FOR ANALYSIS. THIS ANALYSIS IS CURRENTLY IN PROCESS. RESULTS WILL BE INCLUDED IN A FOLLOW UP REPORT.

Description of Event or Problem · 1

DRAEGER MEDICAL SYSTEMS, INC. HAS RECEIVED INFO FROM A CUSTOMER THAT OUR MULTIVIEW WORKSTATION DISPLAY EXPERIENCED A LOSS OF WAVEFORM AND PARAMETER DISPLAY FOR A TELEMETRY PT. THE MULTIVIEW WORKSTATION WAS OPERATING WITHOUT ANY PROBLEMS PRIOR TO THE LOSS OF TELEMETRY MONITORING FOR THIS PT. AFTER RESTORING THE RECEIVER SETUP DATA THROUGH THE MULTIVIEW WORKSTATION, TELEMETRY MONITORING WAS RESTORED ALTHOUGH GAPS EXISTED IN THE FULL DISCLOSURE DATABASE RECORD FOR THE TIME THAT THE TELEMETRY MONITORING WAS DOWN. THE CUSTOMER IS CONCERNED THAT THE LOSS OF TELEMETRY MONITORING UNDER THESE CONDITIONS DID NOT GENERATE ANY AUDIBLE OR VISUAL ALARMS AND THE LOSS OF TELEMETRY MONITORING WENT UNNOTICED FOR A PERIOD OF TIME AND IS CONCERNED THAT THIS REPRESENTS A POTENTIAL PT SAFETY ISSUE. A DRAEGER TECHNICAL SERVICE REP WAS DISPATCHED TO THE CUSTOMER'S SITE AND WAS UNABLE TO REPRODUCE THE REPORTED PROBLEM. NO PT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 MULTIVIEW WORKSTATION CENTRAL STATION PATIENT MONITORING SYSTEM DSI DRAEGER MEDICAL SYSTEMS, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NI