UNICEL DXC 600 PRO SYNCHRON CLINICAL SYSTEMS
Report
- Report Number
- 2050012-2007-00045
- Event Type
- Malfunction
- Date Received
- December 28, 2007
- Date of Event
- December 14, 2007
- Report Date
- December 28, 2007
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K042291
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- NO INFORMATION
Narratives
AFTER NEGATIVE (-) METD RESULTS WERE QUESTIONED, CUSTOMER REVIEWED QC WHICH WAS UNACCEPTABLE. THEY THEN SHUT THE INSTRUMENT DOWN AND WAITED FOR SERVICE. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S LAB: THE FSE INSPECTED THE INSTRUMENT AND FOUND EVIDENCE OF LEAKING INSIDE THE REAGENT CAROUSEL. THE FSE COMPLETED REPAIR AND PERFORMED A PREVENTATIVE MAINTENANCE (PM) TO THE INSTRUMENT. AS PER PRODUCT LABELING, "THE METD ASSAY PROVIDES A RAPID SCREENING PROCEDURE FOR DETERMINING THE PRESENCE OF METHADONE IN URINE. THIS TEST PROVIDES ONLY A PRELIMINARY ANALYTICAL RESULT; A POSITIVE RESULT BY THIS ASSAY SHOULD BE CONFIRMED BY ANOTHER GENERALLY ACCEPTED NON-IMMUNOLOGICAL METHOD SUCH AS THIN LAYER CHROMATOGRAPHY (TLC), GAS CHROMATOGRAPHY (GC), OR GAS CHROMATOGRAPHY/MASS SPECTROMETRY (GC/MS)". CUSTOMER AMENDED PT RESULTS TO POSITIVE WITHOUT BECKMAN COULTER INC. (BCI) RECOMMENDED GC/MS CONFIRMATORY TESTING. A CLEAR ROOT CAUSE HAS NOT BEEN DETERMINED FOR THIS EVENT. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING FALSE NEGATIVE (-) METHADONE (METD) RESULTS GENERATED BY THE UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEMS FOR MULTIPLE PT SAMPLES. THE CUSTOMER INDICATED THAT A PHYSICIAN QUESTIONED 5-6 URINE SAMPLES REPORTED AS NEGATIVE FOR METD. THE PHYSICIAN EXPECTED POSITIVE RESULTS BECAUSE ALL PTS WERE FROM A METD DRUG TREATMENT FACILITY. THE LAB RETESTED SAMPLES FOR METD AND OBTAINED POSITIVE (+) RESULTS. CUSTOMER AMENDED PT RESULTS TO (+). PT TREATMENT WAS NOT INITIATED OR WITHHELD BECAUSE PHYSICIAN QUESTIONED THE RESULTS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL DXC 600 PRO SYNCHRON CLINICAL SYSTEMS | CLINICAL CHEMISTRY ANALYZER | JJE | BECKMAN COULTER, INC. | DXC 600 PRO | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA |