FDA Adverse Event Malfunction Summary report: N

HEARTMATE MOBILE POWER UNIT, NA

MDR report key: 9728754 · Received February 19, 2020

Report

Report Number
2916596-2020-00509
Event Type
Malfunction
Date Received
February 19, 2020
Date of Event
January 27, 2020
Report Date
April 27, 2020
Manufacturer
THORATEC CORPORATION
Product Code
DSQ
UDI-DI
00813024010883
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

MANUFACTURER'S INVESTIGATION CONCLUSION: THE REPORTED EVENT OF THE MPU IS NOT FUNCTIONING PROPERLY WAS CONFIRMED DURING ANALYSIS. THE EVALUATION OF THE RETURNED MOBILE POWER UNIT SERIAL NUMBER (B)(6) REVEALED A COMPROMISED MAIN PCB COMPONENT. AS A RESULT THE USER INTERFACE (GREEN POWER, YELLOW WRENCH, YELLOW BATTERY LEDS) AND THE SPEAKERS WERE NOT ACTIVE. THE MPU WAS STILL ABLE TO SUPPLY POWER WHEN CONNECTED TO A TEST SYSTEM CONTROLLER AND PUMP AND THE SYSTEM OPERATED WITH NO ACTIVE ALARMS. THE MAIN PCB WAS REPLACED AND THE ISSUE WAS RESOLVED. THE MPU WAS FUNCTIONALLY TESTED AND PASSED ALL TEST STEPS. THE DEVICE WAS RETURNED TO THE CUSTOMER. HEARTMATE II PATIENT HANDBOOK, MPU WITH CD, SECTION 5, ENTITLED ¿ALARMS AND TROUBLESHOOTING¿, ADDRESSES ALL ALARM CONDITIONS INCLUDING NO EXTERNAL POWER ALARMS. SECTION 3 OF THE PATIENT HANDBOOK, ENTITLED ¿POWERING THE SYSTEM¿, OUTLINES THE USE OF THE MPU INCLUDING HOW TO CONNECT THE MPU TO POWER AND THE LIGHTS THAT ARE ACTIVE WHEN THE MPU IS POWERED ON AND FUNCTIONING PROPERLY. THE PATIENT HANDBOOK ALSO CAUTIONS THE USERS TO CALL THEIR HOSPITAL CONTACTS IF THEY THINK, FOR ANY REASON, ANY PORTION OF THEIR EQUIPMENT IS NOT FUNCTIONING AS USUAL, IS BROKEN, OR THEY ARE UNCOMFORTABLE WITH THE OPERATION OF THE EQUIPMENT. NO FURTHER INFORMATION WAS PROVIDED. THE MANUFACTURER IS CLOSING THE FILE ON THIS EVENT.

Additional Manufacturer Narrative · 1

PMA/510(K)#: P060040; P160054. NO FURTHER INFORMATION WAS PROVIDED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED WHEN THE MANUFACTURER¿S INVESTIGATION IS COMPLETED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE MOBILE POWER UNIT (MPU) KEPT LOOSING POWER. MULTIPLE OUTLETS WERE TRIED AND ALSO TRIED SWITCHING THE BATTERIES OUT ON THE ACTUAL MPU TO NO AVAILABLE. THE PATIENT HAD BEEN USING BATTERIES AND WAS INSTRUCTED TO CONTINUE TO DO SO UNTIL THEY RECEIVE THE LOANER FROM ABBOTT. NO FURTHER OR ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
188909 HEARTMATE MOBILE POWER UNIT, NA VENTRICULAR (ASSISST) BYPASS DSQ THORATEC CORPORATION 107754 00813024010883

Patients

Seq Age Sex Outcome Treatment
1 75 YR Required Intervention