FDA Adverse Event Malfunction Summary report: N

T:SLIM X2, BASAL-IQ, MMOL/L

MDR report key: 9720964 · Received February 18, 2020

Report

Report Number
3013756811-2020-16973
Event Type
Malfunction
Date Received
February 18, 2020
Date of Event
January 23, 2020
Report Date
February 18, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00850006613021
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GB
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED.

Description of Event or Problem · 1

IT WAS REPORTED THE PUMP TOUCHSCREEN WAS CRACKED AND UNRESPONSIVE. CUSTOMER'S BLOOD GLUCOSE WAS 252-253 MG/DL. CUSTOMER REVERTED TO ALTERNATE INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
182977 T:SLIM X2, BASAL-IQ, MMOL/L AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1002717 00850006613021

Patients

Seq Age Sex Outcome Treatment
1