FDA Adverse Event Malfunction Summary report: N

SAALT

MDR report key: 9720793 · Received February 18, 2020

Report

Report Number
3014276660-2020-20059
Event Type
Malfunction
Date Received
February 18, 2020
Date of Event
January 15, 2020
Report Date
February 11, 2020
Manufacturer
SAALT, LLC
Product Code
HHE
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

CUSTOMER CONTACTED US ON 01/15/2020 TO EXPLAIN THAT SHE HAD GONE TO THE ER TO HAVE HER CUP REMOVED AFTER STRUGGLING TO REMOVE THE CUP FOR 3 HOURS. THE CUSTOMER ASKED IF SAALT WOULD REFUND THE PRICE OF THE CUP AND SAALT ISSUED A REIMBURSEMENT THROUGH (B)(6) ON (B)(6) 2020.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
187559 SAALT SMALL PINK HHE SAALT, LLC SMALL PINK N/A

Patients

Seq Age Sex Outcome Treatment
1 Required Intervention