FDA Adverse Event
Malfunction
Summary report: N
SAALT
MDR report key: 9720793
·
Received February 18, 2020
Report
- Report Number
- 3014276660-2020-20059
- Event Type
- Malfunction
- Date Received
- February 18, 2020
- Date of Event
- January 15, 2020
- Report Date
- February 11, 2020
- Manufacturer
- SAALT, LLC
- Product Code
- HHE
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
CUSTOMER CONTACTED US ON 01/15/2020 TO EXPLAIN THAT SHE HAD GONE TO THE ER TO HAVE HER CUP REMOVED AFTER STRUGGLING TO REMOVE THE CUP FOR 3 HOURS. THE CUSTOMER ASKED IF SAALT WOULD REFUND THE PRICE OF THE CUP AND SAALT ISSUED A REIMBURSEMENT THROUGH (B)(6) ON (B)(6) 2020.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 187559 | SAALT | SMALL PINK | HHE | SAALT, LLC | SMALL PINK | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Required Intervention |