PROGRAMMING SOFTWARE
Report
- Report Number
- 1644487-2020-00256
- Event Type
- Malfunction
- Date Received
- February 14, 2020
- Date of Event
- January 22, 2020
- Report Date
- February 26, 2020
- Manufacturer
- LIVANOVA USA, INC.
- Product Code
- LYJ
- UDI-DI
- 05425025750443
- PMA / PMN Number
- P970003
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MI, US
- Reporter Occupation
- PHYSICIAN
Narratives
INTERNAL REFERENCE NUMBER: (B)(4). VOLUNTARY MEDICAL DEVICE CORRECTION (REMEDIAL ACTION) WAS INITIATED BY THE MANUFACTURER ON (B)(4) 2020, AND THE PHYSICIAN WAS PROVIDED A NOTIFICATION LETTER WITH RECOMMENDED ACTIONS.
IT WAS REPORTED THAT A PHYSICIAN RECEIVED A "CURRENT NOT BEING DELIVERED" MESSAGE THAT WOULD GO AWAY AFTER RE-INTERROGATING THE PATIENT MULTIPLE TIMES. IT WAS STATED THE GENERATORS WERE BEING INTERROGATED AFTER BEING AT ZERO MA FOR AN MRI AND IS WHEN THE "CURRENT NOT DELIVERED" POP-UP MESSAGE WAS BEING SEEN. AFTER A SYSTEM DIAGNOSTICS WAS PERFORMED IN BOTH CASES THE MESSAGE DID NOT APPEAR AND THE CURRENT WAS SEEN TO BE BEING DELIVERED. INTERNAL TESTING AND DATA REVIEW IDENTIFIED THAT FALSE LOW OUTPUT CURRENT MESSAGES CAN OCCUR WHEN M3000 (B)(4) SOFTWARE PROGRAMS A M103-106 GENERATOR AFTER A SPECIFIC PROGRAMMING SEQUENCE OCCURS. WHEN M3000 (B)(4) TABLETS INITIATE A PROGRAMMING SESSION WITH A M103-106 GENERATOR, WHERE ITS OUTPUT CURRENT IS PROGRAMMED OFF (0 MA), AND THEN THE OUTPUT CURRENT IS PROGRAMMED BACK ON TO >0 MA, A LOW OUTPUT CURRENT MESSAGE WOULD BE SEEN WHEN AN IN-SESSION INTERROGATION IS PERFORMED. THIS WOULD PERSIST UPON MULTIPLE IN-SESSION INTERROGATIONS AND IF DIAGNOSTICS WEREN'T PERFORMED DURING THE SESSION, SHOW ON THE SESSION REPORT. RUNNING SYSTEM DIAGNOSTICS OR ENDING AND RESTARTING THE SESSION WILL CONFIRM FUNCTIONALITY OF THE DEVICE, AND RESOLVE THE ¿OUTPUT CURRENT LOW¿ ERROR MESSAGE. THE LOW OUTPUT CURRENT MESSAGES IN THESE CASES ARE FALSE AND DO NOT IMPACT GENERATOR FUNCTION. NO FURTHER RELEVANT INFORMATION HAS BEEN RECEIVED TO DATE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 175955 | PROGRAMMING SOFTWARE | PROGRAMMING SOFTWARE | LYJ | LIVANOVA USA, INC. | 3000 | 05425025750443 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 50 YR |