FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 9711815 · Received February 14, 2020

Report

Report Number
1644487-2020-00256
Event Type
Malfunction
Date Received
February 14, 2020
Date of Event
January 22, 2020
Report Date
February 26, 2020
Manufacturer
LIVANOVA USA, INC.
Product Code
LYJ
UDI-DI
05425025750443
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

INTERNAL REFERENCE NUMBER: (B)(4). VOLUNTARY MEDICAL DEVICE CORRECTION (REMEDIAL ACTION) WAS INITIATED BY THE MANUFACTURER ON (B)(4) 2020, AND THE PHYSICIAN WAS PROVIDED A NOTIFICATION LETTER WITH RECOMMENDED ACTIONS.

Description of Event or Problem · 1

IT WAS REPORTED THAT A PHYSICIAN RECEIVED A "CURRENT NOT BEING DELIVERED" MESSAGE THAT WOULD GO AWAY AFTER RE-INTERROGATING THE PATIENT MULTIPLE TIMES. IT WAS STATED THE GENERATORS WERE BEING INTERROGATED AFTER BEING AT ZERO MA FOR AN MRI AND IS WHEN THE "CURRENT NOT DELIVERED" POP-UP MESSAGE WAS BEING SEEN. AFTER A SYSTEM DIAGNOSTICS WAS PERFORMED IN BOTH CASES THE MESSAGE DID NOT APPEAR AND THE CURRENT WAS SEEN TO BE BEING DELIVERED. INTERNAL TESTING AND DATA REVIEW IDENTIFIED THAT FALSE LOW OUTPUT CURRENT MESSAGES CAN OCCUR WHEN M3000 (B)(4) SOFTWARE PROGRAMS A M103-106 GENERATOR AFTER A SPECIFIC PROGRAMMING SEQUENCE OCCURS. WHEN M3000 (B)(4) TABLETS INITIATE A PROGRAMMING SESSION WITH A M103-106 GENERATOR, WHERE ITS OUTPUT CURRENT IS PROGRAMMED OFF (0 MA), AND THEN THE OUTPUT CURRENT IS PROGRAMMED BACK ON TO >0 MA, A LOW OUTPUT CURRENT MESSAGE WOULD BE SEEN WHEN AN IN-SESSION INTERROGATION IS PERFORMED. THIS WOULD PERSIST UPON MULTIPLE IN-SESSION INTERROGATIONS AND IF DIAGNOSTICS WEREN'T PERFORMED DURING THE SESSION, SHOW ON THE SESSION REPORT. RUNNING SYSTEM DIAGNOSTICS OR ENDING AND RESTARTING THE SESSION WILL CONFIRM FUNCTIONALITY OF THE DEVICE, AND RESOLVE THE ¿OUTPUT CURRENT LOW¿ ERROR MESSAGE. THE LOW OUTPUT CURRENT MESSAGES IN THESE CASES ARE FALSE AND DO NOT IMPACT GENERATOR FUNCTION. NO FURTHER RELEVANT INFORMATION HAS BEEN RECEIVED TO DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
175955 PROGRAMMING SOFTWARE PROGRAMMING SOFTWARE LYJ LIVANOVA USA, INC. 3000 05425025750443

Patients

Seq Age Sex Outcome Treatment
1 50 YR