FDA Adverse Event Malfunction Summary report: N

TDX FPIA ANALYZER

MDR report key: 970710 · Received December 28, 2007

Report

Report Number
1628664-2007-00602
Event Type
Malfunction
Date Received
December 28, 2007
Report Date
December 12, 2007
Manufacturer
ABBOTT MANUFACTURING, INC.
Product Code
JJE
PMA / PMN Number
K904226
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

AN ABBOTT TECHNICAL SERVICE SPECIALIST (TSS) HAD BEEN IN THE LAB THAT DAY TO ADDRESS AN ISSUE RELATED TO CALIBRATIONS NOT HOLDING. THE TSS REPLACED THE BOOM, SYRINGE DRIVE ASSEMBLY, OPTICS AND ANALOG OPTICS BOARD. THE SAMPLES WERE RUN AFTER SERVICE INTERVENTION. THE LAB IS USING REAGENT LOT NUMBER 52180Q100 WITH CALIBRATOR LOT NUMBER 53621Q100. DOCUMENTATION INDICATES THE INSTRUMENT WILL BE SWAPPED OUT FOR ANOTHER AS RESOLUTION FOR ONGOING ISSUES. THE CUSTOMER'S ISSUE IS ADDRESSED IN THE THEOPHYLLINE MONOCLONAL II REAGENT PACKAGE INSERT AND THE TDX SYS OPERATIONS MANUAL (LN 9520-22/31789-122). SECTIONS ON ASSAY AND INSTRUMENT CALIBRATIONS AND QUALITY CONTROL ENSURE PROPER OPERATION OF THE ASSAY AND ANALYZER. INSTRUMENT DIAGNOSTIC CHECKS AND CALIBRATIONS ENSURE OPTIMAL ANALYZER PERFORMANCE. THIS IS A FINAL REPORT.

Description of Event or Problem · 1

AN ABBOTT FIELD SERVICE REP (FSR) WAS CALLED TO THE CUSTOMER SITE TO INVESTIGATE A COMPLAINT BY THE CUSTOMER OF CALIBRATIONS NOT HOLDING ON THE TDXFPIA ANALYZER. THE FSR REPLACED THE BOOM ASSEMBLY, SYRINGE DRIVE ASSEMBLY, OPTICS ASSEMBLY AND AN ANALOG OPTICS BOARD. THE CUSTOMER THEN RAN PT SAMPLES WITH PT #3 GENERATING AN INITIAL TDX THEOPHYLLINE II ASSAY RESULT OF 194 UMOL/L. THE RESULT WAS QUESTIONED BY MEDICAL STAFF AS BEING HIGHER THAN EXPECTED. THE SAMPLE WAS RETESTED AT A VALUE OF 58 UMOL/L. THERE IS NO IMPACT TO PT MANAGEMENT REPORTED. AN INSTRUMENT SWAP OUT WAS DISCUSSED WITH THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 TDX FPIA ANALYZER AUTOMATED FPIA ANALYZER JJE ABBOTT MANUFACTURING, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK YR LOT # 52180Q100| TDX THEOPHYLLINE II ASSAY