FDA Adverse Event Malfunction Summary report: N

AMBIENT SUPER TURBOVAC 90 IFS

MDR report key: 9706697 · Received February 13, 2020

Report

Report Number
3006524618-2020-00054
Event Type
Malfunction
Date Received
February 13, 2020
Date of Event
January 22, 2020
Report Date
March 20, 2020
Manufacturer
ARTHROCARE CORP.
Product Code
GEI
UDI-DI
00817470000016
PMA / PMN Number
K083306
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

H10: THE DEVICE USED IN TREATMENT, WAS RETURNED FOR EVALUATION. THERE WAS NO RELATIONSHIP FOUND BETWEEN THE RETURNED DEVICE AND THE REPORTED INCIDENT. VISUAL INSPECTION UNDER MAGNIFICATION OF THE WAND SHOWS MINIMAL ELECTRODE AND SCREEN WEAR. DURING FUNCTIONAL EVALUATION THE DEVICE WAS CONNECTED TO A COMPATIBLE QUANTUM2 CONTROLLER AND DID NOT WORK. AN ERROR E-7 OCCURRED. AN ERROR E-2 AS REPORTED WAS NOT INDICATED DURING THE TESTS. THE SUCTION LINE WAS TESTED AND PERFORMED AS INTENDED. A COMPLAINT HISTORY REVIEW FOUND NO RELATED FAILURES; THIS FAILURE MODE WILL BE TRENDED TO ASSESS FOR ANY NECESSARY CORRECTIVE ACTIONS. A REVIEW OF MANUFACTURING RECORDS FOR THIS L/N 2031766 FOUND NO DEVIATIONS OR NON-CONFORMANCE'S DURING THE MANUFACTURING PROCESS. THE COMPLAINT WAS NOT VERIFIED AS THE DEVICE PERFORMED AS SPECIFIED AFTER BYPASSING THE E-7 ERROR. THE ROOT CAUSE COULD NOT BE DETERMINED WITH CERTAINTY. POTENTIAL FACTORS UNRELATED TO THE DESIGN AND MANUFACTURE OF THE DEVICE THAT MAY LEAD TO THE ERROR E-2 INCLUDE (1) DEFECTIVE CABLING/PERIPHERALS (2) DAMAGED CONTROLLER. THERE ARE NO INDICATIONS TO SUGGEST THE DEVICE DID NOT MEET PRODUCT SPECIFICATIONS UPON RELEASE INTO DISTRIBUTION.

Description of Event or Problem · 1

IT WAS REPORTED THAT, DURING A PROCEDURE, THE SUPER T-VAC DISPLAYED AN E2 ERROR WHEN CONNECTED TO A QUANTUM II. THE PROCEDURE WAS COMPLETED WITH A COMPETITOR'S DEVICE. NO SIGNIFICANT DELAY OR PATIENT INJURY WAS REPORTED. ALL AVAILABLE INFORMATION HAS BEEN DISCLOSED. IF ADDITIONAL INFORMATION SHOULD BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED ACCORDINGLY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
168352 AMBIENT SUPER TURBOVAC 90 IFS ELECTROSURGICAL, CUTTING & COAGULATION & ACCESSORIES GEI ARTHROCARE CORP. ASHA4250-01 2031766 00817470000016

Patients

Seq Age Sex Outcome Treatment
1