FDA Adverse Event Malfunction Summary report: N

BD ULTRA-FINE INSULIN SYRINGE

MDR report key: 9700283 · Received February 12, 2020

Report

Report Number
1920898-2020-00122
Event Type
Malfunction
Date Received
February 12, 2020
Date of Event
January 23, 2020
Report Date
February 25, 2020
Manufacturer
BD MEDICAL - DIABETES CARE
Product Code
FMF
PMA / PMN Number
N/A
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

H.6. INVESTIGATION SUMMARY: CUSTOMER RETURNED (10) 30GX8MM, 1ML BD INSULIN SYRINGES IN A SEALED POLYBAG FROM LOT 9182225. CONSUMER REPORTED INSIDE THE SEALED PACKAGE OF MATERIAL THERE IS A SYRINGE WITH THE NEEDLE UNCOVERED; THE PROTECTOR IS LOOSE IN THE PACKAGING. THE RETURNED POLYBAG WAS EXAMINED AND IT WAS OBSERVED THAT ONE OF THE SYRINGES INSIDE HAD A CANNULA SHIELD THAT WAS SEPARATED FROM THE SYRINGE ASSEMBLY. THE SEPARATED CANNULA SHIELD WAS ALSO INSIDE THE POLYBAG. A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH# 9182225. ALL INSPECTIONS WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS. THERE WERE ZERO (0) NOTIFICATIONS NOTED THAT PERTAINED TO THE COMPLAINT. INVESTIGATION CONCLUSION: BD WAS ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED MONTHLY. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS. ROOT CAUSE DESCRIPTION: MAINTENANCE DISPATCH #73025 WAS ENTERED FOR PEASHOOTER JAMS. THIS PEASHOOTER CONVEYS THE SHIELDED PRODUCT TO THE NEXT OPERATION. WHEN THE PEASHOOTER JAMS, SHIELDS CAN BE KNOCKED LOOSE. THE PROBLEM WAS FIXED BY ADJUSTING THE POSITION OF THE KICKER BRACKET. RATIONALE: BASED ON THE INVESTIGATION, NO ADDITIONAL INVESTIGATION AND NO CAPA IS REQUIRED AT THIS TIME.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE BD ULTRA-FINE¿ INSULIN SYRINGE NEEDLE WAS UNCOVERED INSIDE THE PACKAGING BEFORE USE, AND THE PROTECTOR WAS LOOSE. THIS COMPLAINT WAS CREATED TO CAPTURE THE 1ST OF 2 RELATED INCIDENTS. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, TRANSLATED FROM PORTUGUESE TO ENGLISH: "INSIDE THE SEALED PACKAGE OF MATERIAL THERE IS A SYRINGE WITH THE NEEDLE UNCOVERED. THE PROTECTOR IS LOOSE IN THE PACKAGING. THERE WAS ACCIDENTAL PUNCTURE WITH THE CLEAN NEEDLE. NO DAMAGE OR INTERVENTION."

Additional Manufacturer Narrative · 1

A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE BD ULTRA-FINE¿ INSULIN SYRINGE NEEDLE WAS UNCOVERED INSIDE THE PACKAGING BEFORE USE, AND THE PROTECTOR WAS LOOSE. THIS COMPLAINT WAS CREATED TO CAPTURE THE 1ST OF 2 RELATED INCIDENTS. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, TRANSLATED FROM (B)(6) TO ENGLISH: "INSIDE THE SEALED PACKAGE OF MATERIAL THERE IS A SYRINGE WITH THE NEEDLE UNCOVERED. THE PROTECTOR IS LOOSE IN THE PACKAGING. THERE WAS ACCIDENTAL PUNCTURE WITH THE CLEAN NEEDLE. NO DAMAGE OR INTERVENTION."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
166965 BD ULTRA-FINE INSULIN SYRINGE PISTON SYRINGE FMF BD MEDICAL - DIABETES CARE 9182225

Patients

Seq Age Sex Outcome Treatment
1 Other