FDA Adverse Event Malfunction Summary report: N

DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 9684845 · Received February 7, 2020

Report

Report Number
3004753838-2020-013394
Event Type
Malfunction
Date Received
February 7, 2020
Date of Event
January 10, 2020
Report Date
February 24, 2020
Manufacturer
DEXCOM, INC.
Product Code
QBJ
UDI-DI
00386270000804
PMA / PMN Number
DEN170088
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4). INITIALLY THIS EVENT WAS REPORTED AS A REPORTABLE MALFUNCTION. UPON FURTHER REVIEW IT WAS DETERMINED THAT THIS EVENT DOES NOT MEET THE CRITERIA OF A REPORTABLE COMPLAINT. MFR 3004753838-2020-013394 WAS REPORTED IN ERROR. PLEASE DISREGARD INITIAL REPORTING OF THIS EVENT SINCE THIS HAS NOW BEEN DEEMED NON-REPORTABLE.

Description of Event or Problem · 1

IT WAS REPORTED THAT PROMPTED INITIAL SETUP ON ITS OWN ON THE MOBILE APP OCCURRED. IT WAS INDICATED THAT THE PATIENT WAS USING AN UNSUPPORTED OPERATING SYSTEM, WHICH IS MISUSE OF THE DEVICE. DATA WAS EVALUATED AND CONFIRMATION OF THE ALLEGATION AND A PROBABLE CAUSE COULD NOT BE DETERMINED. NO INJURY OR MEDICAL INTERVENTION WAS REPORTED.

Description of Event or Problem · 1

SUBSEQUENT TO THE INITIAL MDR, IT WAS DETERMINED THAT THE REPORT WAS SUBMITTED IN ERROR. PROMPTED INITIAL SETUP ON ITS OWN DID NOT OCCUR AND THEREFORE THE CRITERIA OF A REPORTABLE COMPLAINT IS NOT MET AS PER THE CODE OF FEDERAL REGULATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
143912 DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR QBJ DEXCOM, INC. N/A 00386270000804

Patients

Seq Age Sex Outcome Treatment
1 62 YR