FDA Adverse Event Malfunction Summary report: N

INFINITY MEGACARE

MDR report key: 967281 · Received December 18, 2007

Report

Report Number
1220063-2007-00044
Event Type
Malfunction
Date Received
December 18, 2007
Date of Event
October 11, 2007
Report Date
December 18, 2007
Manufacturer
DRAEGER MEDICAL SYSTEMS, INC.
Product Code
MHX
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SW
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE COMPLAINT IS CURRENTLY UNDER INVESTIGATION.

Description of Event or Problem · 1

DRAEGER MEDICAL SYSTEMS, INC. HAS RECEIVED INFORMATION FROM A CUSTOMER THAT WHEN EDITING ECG WITH OUR INFINITY MEGACARE SOFTWARE APPLICATION, THE CORRECT TEXT IS NOT ALWAYS SHOWN ON THE PRINT OUT. THERE IS A DIFFERENCE FROM WHAT IS DISPLAYED ON THE SCREEN TO WHAT IS PRINTED OUT. THERE ARE DIFFERENT FAULTS THAT OCCUR, HOWEVER, THE NEW SIGNATURE/HEADLINE PRINTED TOGETHER WITH THE OLD TEXT IS A SERIOUS VARIANT. THIS INTERMITTENT FAULT HAS OCCURRED DURING THE LAST 18 MONTHS AND THE LAST OCCURRENCE WAS IN 2007. THE CUSTOMER IS CONCERNED THAT AN INCORRECT INTERPRETATION MAY OCCUR, BUT HAS REPORTED THAT THERE IS NO KNOWN CASE OF THIS OCCURRING. ALL WRONG PRINTOUTS HAVE BEEN DISCOVERED, AND THE STAFF CAREFULLY CONTROLS THE PRINTOUTS BY EXAMINING EVERY PRINTOUT. NO PATIENT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 INFINITY MEGACARE INFINITY MEGACARE DATA MANAGEMENT SOFTWARE MHX DRAEGER MEDICAL SYSTEMS, INC. MS11750 NA

Patients

Seq Age Sex Outcome Treatment
1 NI YR