FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 9665210 · Received February 4, 2020

Report

Report Number
3013756811-2020-08413
Event Type
Malfunction
Date Received
February 4, 2020
Date of Event
January 5, 2020
Report Date
February 4, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE FAILURE INVESTIGATION HAS BEEN COMPLETED. BASED ON THE ANALYSIS, THE ALLEGED ISSUE WAS VERIFIED AND A DIFFERENT ISSUE WAS IDENTIFIED.

Description of Event or Problem · 1

IT WAS REPORTED THAT A CARTRIDGE ALARM 29 AND MULTIPLE CARTRIDGE ALARMS (ALARM 31) OCCURRED DURING BASAL DELIVERY AND THE LOAD SEQUENCE. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS BETWEEN 200-253 MG/DL. REPORTEDLY, THE CUSTOMER REVERTED TO AN ALTERNATE METHOD OF INSULIN DELIVERY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
128375 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 49 YR