FDA Adverse Event Malfunction Summary report: N

DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 9662374 · Received February 3, 2020

Report

Report Number
3013756811-2020-12636
Event Type
Malfunction
Date Received
February 3, 2020
Date of Event
January 11, 2020
Report Date
February 3, 2020
Manufacturer
DEXCOM, INC.
Product Code
QBJ
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER THE TANDEM USER GUIDE, ¿MAKE SURE A SENSOR GLUCOSE READING SHOWS IN THE UPPER RIGHT PORTION OF THE CGM HOME SCREEN BEFORE CALIBRATING.¿ NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THERE WAS AN INACCURACY BETWEEN THE CONTINUOUS GLUCOSE MONITOR (CGM) READING AND THE BLOOD GLUCOSE (BG) METER READING. REPORTEDLY, THE CGM BG READING WAS 66-70 MG/DL, AND THE METER BG READING WAS 202-255 MG/DL. REPORTEDLY, THE CUSTOMER ENTERED CALIBRATION VALUES DURING PERIODS WHEN NO CGM VALUES WERE PRESENT. NO ADDITIONAL PATIENT OR EVENT INFORMATION WAS AVAILABLE. A REPLACEMENT SENSOR WAS SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
123614 DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR QBJ DEXCOM, INC. 9445-02 5263587

Patients

Seq Age Sex Outcome Treatment
1 50 YR