HANDPIECE MICS
Report
- Report Number
- 3005985723-2020-00066
- Event Type
- Malfunction
- Date Received
- February 3, 2020
- Date of Event
- October 15, 2019
- Report Date
- February 3, 2020
- Manufacturer
- MAKO SURGICAL CORP.
- Product Code
- OLO
- UDI-DI
- 00848486030193
- PMA / PMN Number
- K142530
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER
Narratives
OILY RESIDUE IN/OUT AND AROUND THE HAND PIECE. (THIS EMAIL WAS SUBMITTED AS USER FEEDBACK). CASE TYPE: TKA. UPDATE: "WHAT TYPE OF EVENT ARE YOU REPORTING: USER FEEDBACK. DOES THE ISSUE APPEAR TO BE HARDWARE/INSTRUMENT OR SYSTEM/SOFTWARE RELATED? INSTRUMENT. EVENT DESCRIPTION: OILY RESIDUE IN/OUT AND AROUND THE HAND PIECE. DOES THE ISSUE APPEAR TO BE HARDWARE/INSTRUMENT OR SYSTEM/SOFTWARE RELATED? INSTRUMENT. WAS THE PATIENT UNDER ANESTHESIA? NO. PRODUCT INSPECTION: THE REPORTED DEVICE WAS NOT RETURNED HOWEVER PHOTOGRAPHS WERE PROVIDED FOR REVIEW. THE PHOTOGRAPH PROVIDED IS ZOOMED IN AND SHOWS A BLACK MARK/SMUDGE ON WHAT APPEARS TO BE A MICS HANDPIECE. IT IS NOT POSSIBLE TO DETERMINE THE NATURE OF THE BLACK MARK FROM THE PHOTO PROVIDED. DEVICE HISTORY REVIEW: DEVICE HISTORY RECORDS INDICATE 25 DEVICES WERE MANUFACTURED UNDER LOT K0CDW AND 24 DEVICES WERE ACCEPTED INTO FINAL STOCK ON 03/25/19. A REVIEW OF QT19-03-0120 REVEALED THAT THE ISSUE IS NOT RELATED TO THE FAILURE ALLEGED IN THIS COMPLIANT. COMPLAINT HISTORY REVIEW: A REVIEW OF COMPLAINTS IN CATSWEB AND TRACKWISE RELATED TO P/N 209063, LOT NUMBER 42080119 SHOWS NO ADDITIONAL COMPLAINTS RELATED TO THE FAILURE IN THIS INVESTIGATION. CONCLUSION: PER (B)(4), PREVENTIVE MAINTENANCE IS WHERE AN ACTION OCCURS THAT IDENTIFIES DEVICE DETERIORATION WHICH MAY COMPROMISE FUNCTION. UNDER PM CONDITIONS NO PATIENT WAS INVOLVED, AND NO ACTUAL OR POTENTIAL PATIENT HARM EXISTED FOR THE ALLEGED EVENT. THE REPORTED DEVICE WAS NOT RETURNED HOWEVER PHOTOGRAPHS WERE PROVIDED FOR REVIEW. THE PHOTOGRAPH PROVIDED IS ZOOMED IN AND SHOWS A BLACK MARK/SMUDGE ON WHAT APPEARS TO BE A MICS HANDPIECE. IT IS NOT POSSIBLE TO DETERMINE THE NATURE OF THE BLACK MARK FROM THE PHOTO PROVIDED. IT IS NOTED THAT THE REPORTED RESIDUE WAS DETECTED ON A HANDPIECE THAT APPEARS TO BE IN ROUTINE USE; THIS WAS NOT REPORTED AS AN OUT-OF-BOX ISSUE. THE ALLEGED FAILURE MODE COULD NOT BE CONFIRMED AS THE PRODUCT WAS NOT AVAILABLE FOR INSPECTION. NO ADDITIONAL INVESTIGATION OR SPECIFIC ACTIONS ARE REQUIRED.
OILY RESIDUE IN/OUT AND AROUND THE HAND PIECE. (THIS EMAIL WAS SUBMITTED AS USER FEEDBACK). CASE TYPE: TKA. UPDATE: "WHAT TYPE OF EVENT ARE YOU REPORTING: USER FEEDBACK DOES THE ISSUE APPEAR TO BE HARDWARE/INSTRUMENT OR SYSTEM/SOFTWARE RELATED? INSTRUMENT. EVENT DESCRIPTION: OILY RESIDUE IN/OUT AND AROUND THE HAND PIECE. DOES THE ISSUE APPEAR TO BE HARDWARE/INSTRUMENT OR SYSTEM/SOFTWARE RELATED? INSTRUMENT. WAS THE PATIENT UNDER ANESTHESIA? NO.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 124249 | HANDPIECE MICS | STEREOTAXIC DEVICE, ROBOTICS | OLO | MAKO SURGICAL CORP. | 209063 | 42080119 | 00848486030193 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |