FDA Adverse Event Malfunction Summary report: N

HANDPIECE MICS

MDR report key: 9661936 · Received February 3, 2020

Report

Report Number
3005985723-2020-00066
Event Type
Malfunction
Date Received
February 3, 2020
Date of Event
October 15, 2019
Report Date
February 3, 2020
Manufacturer
MAKO SURGICAL CORP.
Product Code
OLO
UDI-DI
00848486030193
PMA / PMN Number
K142530
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

OILY RESIDUE IN/OUT AND AROUND THE HAND PIECE. (THIS EMAIL WAS SUBMITTED AS USER FEEDBACK). CASE TYPE: TKA. UPDATE: "WHAT TYPE OF EVENT ARE YOU REPORTING: USER FEEDBACK. DOES THE ISSUE APPEAR TO BE HARDWARE/INSTRUMENT OR SYSTEM/SOFTWARE RELATED? INSTRUMENT. EVENT DESCRIPTION: OILY RESIDUE IN/OUT AND AROUND THE HAND PIECE. DOES THE ISSUE APPEAR TO BE HARDWARE/INSTRUMENT OR SYSTEM/SOFTWARE RELATED? INSTRUMENT. WAS THE PATIENT UNDER ANESTHESIA? NO. PRODUCT INSPECTION: THE REPORTED DEVICE WAS NOT RETURNED HOWEVER PHOTOGRAPHS WERE PROVIDED FOR REVIEW. THE PHOTOGRAPH PROVIDED IS ZOOMED IN AND SHOWS A BLACK MARK/SMUDGE ON WHAT APPEARS TO BE A MICS HANDPIECE. IT IS NOT POSSIBLE TO DETERMINE THE NATURE OF THE BLACK MARK FROM THE PHOTO PROVIDED. DEVICE HISTORY REVIEW: DEVICE HISTORY RECORDS INDICATE 25 DEVICES WERE MANUFACTURED UNDER LOT K0CDW AND 24 DEVICES WERE ACCEPTED INTO FINAL STOCK ON 03/25/19. A REVIEW OF QT19-03-0120 REVEALED THAT THE ISSUE IS NOT RELATED TO THE FAILURE ALLEGED IN THIS COMPLIANT. COMPLAINT HISTORY REVIEW: A REVIEW OF COMPLAINTS IN CATSWEB AND TRACKWISE RELATED TO P/N 209063, LOT NUMBER 42080119 SHOWS NO ADDITIONAL COMPLAINTS RELATED TO THE FAILURE IN THIS INVESTIGATION. CONCLUSION: PER (B)(4), PREVENTIVE MAINTENANCE IS WHERE AN ACTION OCCURS THAT IDENTIFIES DEVICE DETERIORATION WHICH MAY COMPROMISE FUNCTION. UNDER PM CONDITIONS NO PATIENT WAS INVOLVED, AND NO ACTUAL OR POTENTIAL PATIENT HARM EXISTED FOR THE ALLEGED EVENT. THE REPORTED DEVICE WAS NOT RETURNED HOWEVER PHOTOGRAPHS WERE PROVIDED FOR REVIEW. THE PHOTOGRAPH PROVIDED IS ZOOMED IN AND SHOWS A BLACK MARK/SMUDGE ON WHAT APPEARS TO BE A MICS HANDPIECE. IT IS NOT POSSIBLE TO DETERMINE THE NATURE OF THE BLACK MARK FROM THE PHOTO PROVIDED. IT IS NOTED THAT THE REPORTED RESIDUE WAS DETECTED ON A HANDPIECE THAT APPEARS TO BE IN ROUTINE USE; THIS WAS NOT REPORTED AS AN OUT-OF-BOX ISSUE. THE ALLEGED FAILURE MODE COULD NOT BE CONFIRMED AS THE PRODUCT WAS NOT AVAILABLE FOR INSPECTION. NO ADDITIONAL INVESTIGATION OR SPECIFIC ACTIONS ARE REQUIRED.

Description of Event or Problem · 1

OILY RESIDUE IN/OUT AND AROUND THE HAND PIECE. (THIS EMAIL WAS SUBMITTED AS USER FEEDBACK). CASE TYPE: TKA. UPDATE: "WHAT TYPE OF EVENT ARE YOU REPORTING: USER FEEDBACK DOES THE ISSUE APPEAR TO BE HARDWARE/INSTRUMENT OR SYSTEM/SOFTWARE RELATED? INSTRUMENT. EVENT DESCRIPTION: OILY RESIDUE IN/OUT AND AROUND THE HAND PIECE. DOES THE ISSUE APPEAR TO BE HARDWARE/INSTRUMENT OR SYSTEM/SOFTWARE RELATED? INSTRUMENT. WAS THE PATIENT UNDER ANESTHESIA? NO.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
124249 HANDPIECE MICS STEREOTAXIC DEVICE, ROBOTICS OLO MAKO SURGICAL CORP. 209063 42080119 00848486030193

Patients

Seq Age Sex Outcome Treatment
1 Other