FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 9655072 · Received January 31, 2020

Report

Report Number
3013756811-2020-11920
Event Type
Malfunction
Date Received
January 31, 2020
Date of Event
January 6, 2020
Report Date
January 31, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007301
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WV, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED ONGOING BLOOD GLUCOSE (BG) LEVELS RANGING 192-300 MG/DL. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT SMALL AIR GAPS WERE OBSERVED IN THE TUBING. THE AIR GAPS WERE REMOVED AND CUSTOMER CONTINUED TO USE THE PUMP FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
116794 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007301

Patients

Seq Age Sex Outcome Treatment
1 81 YR INSULIN: NOVOLOG/NOVORAPID