FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 9652712 · Received January 31, 2020

Report

Report Number
3013756811-2020-11386
Event Type
Malfunction
Date Received
January 31, 2020
Date of Event
January 1, 2020
Report Date
January 31, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007264
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE WAKE BUTTON WAS DELAYED IN RESPONDING TO PRESSES AND MULTIPLE PRESSES WERE NECESSARY FOR DISPLAY TO ACTIVATE. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS BETWEEN 100-265 MG/DL. THE CUSTOMER APPLIED MORE PRESSURE TO THE WAKE BUTTON TO ADDRESS THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
117579 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000096 00853052007264

Patients

Seq Age Sex Outcome Treatment
1 73 YR