FDA Adverse Event Malfunction Summary report: N

V60 VENTILATOR

MDR report key: 9639279 · Received January 28, 2020

Report

Report Number
2031642-2020-00317
Event Type
Malfunction
Date Received
January 28, 2020
Report Date
January 10, 2020
Manufacturer
RESPIRONICS CALIFORNIA, INC
Product Code
MNT
UDI-DI
00884838020054
PMA / PMN Number
K082660
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

G4: 13MAR2020 B4: (B)(6)2020. THE FRONT BEZEL ASSEMBLY WAS RETURNED TO FAILURE INVESTIGATION (FI) FOR EVALUATION. VISUAL INSPECTION OF THE NAVIGATION RING INTERNAL STRUCTURE REVEALED THAT CONTAMINATION WAS FOUND THAT CAUSES THE NAVIGATION RING TO FAIL. THE CUSTOMER COMPLAINT WAS DUPLICATED. FAULT IS FOUND ON TESTING. SUBMISSION OF A REPORT DOES NOT CONSTITUTE AN ADMISSION THAT MEDICAL PERSONNEL, USER FACILITY, IMPORTER, DISTRIBUTOR, MANUFACTURER, OR PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT.

Additional Manufacturer Narrative · 1

DATE OF EVENT: (B)(6) 2020. DATE OF REPORT: 01/28/2020.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE FAULTY NAV-RING CAUSING THE TOUCH SCREEN TO SHAKE CAUSING NAV RING FAILURE. THERE WAS NO PATIENT INVOLVEMENT. THE MANUFACTURER¿S FIELD SERVICE ENGINEER (FSE) REMOTELY CONFIRMED THE REPORTED PROBLEM OF NAV-RING CAUSING THE TOUCH SCREEN TO SHAKE. THE FSE CONFIRMED THE CUSTOMER HAD CALIBRATED THE TOUCHSCREEN SUCCESSFULLY AND THAT THE TOUCHSCREEN PASSED DIAGNOSTIC TESTS. THE FSE INSTRUCTED THE CUSTOMER TO ENTER THE PNEUMATICS SCREEN AND DIAL IN SOME PRESSURE VALUES. THE CUSTOMER THEN REPORTED THE NAV-RING WAS SKIPPING. THE FSE REMOTELY PAGED AN ON SITE FSE TO RESOLVE THE NAV RING FAILURE. THE MANUFACTURER¿S FIELD SERVICE ENGINEER (FSE) REPLACED THE NAV RING, AND ISSUE WAS RESOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
103465 V60 VENTILATOR VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT,FACILITY USE MNT RESPIRONICS CALIFORNIA, INC V60 00884838020054

Patients

Seq Age Sex Outcome Treatment
1