FDA Adverse Event Malfunction Summary report: N

8800

MDR report key: 962290 · Received December 12, 2007

Report

Report Number
9617766-2007-00344
Event Type
Malfunction
Date Received
December 12, 2007
Date of Event
November 17, 2007
Report Date
December 11, 2007
Manufacturer
GE OEC MEDICAL SYSTEMS INC.
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE SERVICE REP ERASED THE FFD, SRV AND MC FLASH, RELOADED SYSTEM SOFTWARE, THEN RESTORED ALL CAL FILES. CHECKED THE MF POWER SUPPLIES AND FOUND THESE IN SPECIFICATION. ORDERED PARTS. CALL WAS LATER CANCELED BY THE CUSTOMER, AND PROBLEMS WILL BE RESOLVED BY INHOUSE SERVICE GROUP.

Description of Event or Problem · 1

CUSTOMER REPORTED SYSTEM WILL NOT BOOT. AFTER RELOADING THE CAL FILES AND SEVERAL REBOOTS, THE SYSTEM CONTINUES TO MAKE XRAYS BY ITSELF, WHEN TAKING AN EXPOSURE. THE SYSTEM BOOTUP PROCESS HANG-UP AT APPROXIMATELY 10 ARROWS, THEN THE MF DISPLAY GOES BLANK. THE WS HARD DRIVE INTERMITTENTLY WILL NOT BOOT TO THE TRACK/SECTOR TEST. DETERMINED THE WS HARD DRIVE WAS DEFECTIVE. NO PATIENT INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 8800 FLUOROSCOPIC X-RAY JAA GE OEC MEDICAL SYSTEMS INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 YR