VITROS CHEMISTRY PRODUCTS VANC REAGENT
Report
- Report Number
- 1319808-2020-00002
- Event Type
- Malfunction
- Date Received
- January 14, 2020
- Date of Event
- December 13, 2019
- Report Date
- January 14, 2020
- Manufacturer
- ORTHO-CLINICAL DIAGNOSTICS
- Product Code
- LEH
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- OTHER
Narratives
THE INVESTIGATION DETERMINED A LOWER THAN EXPECTED VITROS VANC RESULT WAS OBTAINED FROM ONE PATIENT CORRELATION SAMPLE USING VANC REAGENT LOT 2514-40-7718 ON TWO VITROS 5,1FS CHEMISTRY SYSTEMS WHEN COMPARED TO RESULTS OBTAINED FROM A NON-VITROS METHOD. THE DEFINITIVE ASSIGNABLE CAUSE OF THIS EVENT IS UNKNOWN. THE VITROS VANC RESULTS WHEN PROCESSING VITROS TDM PERFORMANCE VERIFIERS AS WELL AS BIORAD QUALITY CONTROL FLUIDS WERE WITHIN RANGE INDICATING ACCEPTABLE ACCURACY AFTER THE INITIAL CALIBRATION ON 13 DECEMBER 2019. IN ADDITION, CONTINUAL TRACKING AND TRENDING OF COMPLAINTS HAS NOT IDENTIFIED ANY SIGNALS THAT WOULD POINT TO A POTENTIAL SYSTEMIC ISSUE WITH VITROS VANC REAGENT LOT 2514-40-7718. DIAGNOSTIC WITHIN RUN PRECISION TESTS PRODUCED RESULTS WITHIN ORTHO GUIDELINES INDICATING BOTH VITROS 5,1FS CHEMISTRY SYSTEMS ARE PERFORMING AS EXPECTED. THE SAMPLES USED FOR THE CORRELATION WERE INITIALLY TESTED ON 13 DECEMBER 2019 AND FROZEN PRIOR TO TRANSPORTING TO THE ALTERNATE FACILITY WHERE THEY WERE PROCESSED ON 17 DECEMBER 2019. THE VITROS VANC INSTRUCTIONS FOR USE STATES THAT SAMPLES MAY BE STORED AT 2 ¿ 8 DEGREES C, OR FROZEN AT </ = 20 C FOR UP TO 14 DAYS. HOWEVER, SAMPLE HANDLING INFORMATION FROM THE ALTERNATE FACILITY WAS NOT OBTAINED. A PRE-ANALYTICAL SAMPLE HANDLING ISSUE COULD NOT BE RULED OUT OR CONFIRMED AS A CAUSE OF THE LOWER THAN EXPECTED VITROS VANC RESULT.
A CUSTOMER CONTACTED THE ORTHO CLINICAL DIAGNOSTICS (ORTHO) TECHNICAL SUPPORT CENTER (TSC) AFTER OBSERVING LOWER THAN EXPECTED VITROS VANC RESULTS OBTAINED WHEN USING A NEW LOT OF VITROS VANC REAGENT ON TWO DIFFERENT VITROS 5,1FS CHEMISTRY SYSTEMS. (B)(4), VITROS VANC RESULT 9.3 UG/ML VERSUS NON-VITROS SIEMENS VANC RESULT 15.9 UG/ML. (B)(4), VITROS VANC RESULT 9.4 UG/ML VERSUS NON-VITROS SIEMENS VANC RESULT 15.9 UG/ML . BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF THEY WERE TO OCCUR UNDETECTED. THE HIGHER THAN EXPECTED VITROS VANC RESULTS WERE OBTAINED DURING A PATIENT SAMPLE CORRELATION. THE PATIENT RESULTS OBTAINED DURING THE CORRELATION WERE NOT REPORTED OUTSIDE OF THE LABORATORY AND THERE WAS NO REPORTED ALLEGATION OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. COMPLAINT NUMBER (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 52712 | VITROS CHEMISTRY PRODUCTS VANC REAGENT | IN VITRO DIAGNOSTICS | LEH | ORTHO-CLINICAL DIAGNOSTICS | 2514-40-7118 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |