ARTIS ZEE FLOOR
Report
- Report Number
- 3004977335-2020-13460
- Event Type
- Malfunction
- Date Received
- January 13, 2020
- Date of Event
- December 27, 2019
- Report Date
- December 27, 2019
- Manufacturer
- SIEMENS HEALTHCARE GMBH- AT
- Product Code
- OWB
- PMA / PMN Number
- K181407
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GM
- Reporter Occupation
- OTHER
Narratives
CORRECTION: AFFECTED SYSTEM, MATERIAL # AND SERIAL # HAS BEEN CORRECTED FROM THE INITIAL REPORT. SIEMENS HAS COMPLETED AN INVESTIGATION OF THE REPORTED EVENT. THE ROOT CAUSE WAS DETERMINED TO BE A HARDWARE ISSUE. THE INVESTIGATION WAS PERFORMED CONSIDERING COMPLAINT DESCRIPTION, CS REPORTS, SYSTEM HISTORY AND SYSTEM LOG FILES. UPON INVESTIGATION THE SERVICE ENGINEER CHECKED THE SYSTEM AND FOUND A TRANSCEIVER (DVI-LWL-DVI SET) HARDWARE ISSUE. THE SERVICE ENGINEER REPLACED AND RETURNED THE TRANSCEIVER TO THE MANUFACTURER FOR A DETAILED INVESTIGATION. THE RETURNED TRANSCEIVER WAS EXAMINED IN DETAIL AND SHOWED THAT THE SENDER MODULE WAS BROKEN. NORMALLY THE LIVE IMAGES ARE DISPLAYED IN THE EXAMINATION ROOM AS WELL AS IN THE CONTROL ROOM. IN THIS CASE, NO LIVE IMAGES COULD BE DISPLAYED IN THE EXAMINATION ROOM, HOWEVER, THE VIEW IN THE CONTROL ROOM REMAINED. ALL OTHER SYSTEM FUNCTIONS ARE NOT AFFECTED. AFTER EXCHANGE OF THE AFFECTED TRANSCEIVER THE SYSTEM WORKED AS SPECIFIED. THE OCCURRENCE RATE OF THE IDENTIFIED CAUSE HAS BEEN CHECKED AND NO ERROR ACCUMULATION HAS BEEN IDENTIFIED. AFTER DETAILED INVESTIGATION, THE INCIDENT IS NOT CLASSIFIED AS A REPORTABLE EVENT AS NEITHER SERIOUS INJURY, DEATH NOR AN UNEXPECTED PROLONGED HOSPITALIZATION OF THE PATIENT OR ANY OTHER PERSON OCCURRED OR COULD BE EXPECTED.
SIEMENS IS CONDUCTING A THOROUGH INVESTIGATION OF THE REPORTED EVENTS. AS THIS EVENT IS UNDER INVESTIGATION, A ROOT CAUSE HAS NOT YET BEEN DETERMINED. A SUPPLEMENT REPORT WILL BE FILED UPON COMPLETION OF THE INVESTIGATION.
IT WAS REPORTED TO SIEMENS THAT A MALFUNCTION OCCURRED WHILE OPERATING THE ARTIS ZEE BIPLANE SYSTEM. DURING AN EMERGENCY PROCEDURE, THE USER REPORTED THAT THE LIVE MONITOR IN THE EXAM ROOM WAS DARK. THE PROCEDURE WAS CONTINUED AND COMPLETED ON AN ALTERNATE SYSTEM. WE ARE UNAWARE OF ANY IMPACT TO THE STATE OF HEALTH OF THE PATIENT INVOLVED. SIEMENS HAS REQUESTED ADDITIONAL INFORMATION IN ORDER TO CONDUCT AN INVESTIGATION OF THE REPORTED EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 45204 | ARTIS ZEE FLOOR | INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM | OWB | SIEMENS HEALTHCARE GMBH- AT | 10094135 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |