FDA Adverse Event Malfunction Summary report: N

ASTRAL 100 - AMER

MDR report key: 9579567 · Received January 12, 2020

Report

Report Number
3004604967-2020-00126
Event Type
Malfunction
Date Received
January 12, 2020
Report Date
January 12, 2020
Manufacturer
RESMED LTD
Product Code
CBK
UDI-DI
00619498270019
PMA / PMN Number
K152068
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE WAS NOT RETURNED TO RESMED FOR AN EVALUATION. A RESMED CUSTOMER REPRESENTATIVE ASSISTED THE CUSTOMER WITH INSTRUCTIONS TO PERFORM A HARD RESET OF THE DEVICE. (B)(4). REPORT LATE DUE TO TRANSITION FROM VMSR PROGRAM. ESTABLISHMENT WAS UNAWARE OF FDA LETTER DATED 16 SEPTEMBER 2019 FOR CBK PROCODE STATUS CHANGE IN VMSR PROGRAM UNTIL NOTIFIED DIRECTLY BY FDA ON 18 DECEMBER 2019 FOLLOWING SUBMISSION OF OUR QUARTERLY SUMMARY REPORT.

Description of Event or Problem · 1

IT WAS REPORTED TO RESMED AN ASTRAL DEVICE HAD AN UNRESPONSIVE TOUCHSCREEN. THERE WAS NO PATIENT HARM OR SERIOUS INJURY REPORTED AS A RESULT OF THIS INCIDENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
42706 ASTRAL 100 - AMER CBK RESMED LTD 27001 00619498270019

Patients

Seq Age Sex Outcome Treatment
1