FDA Adverse Event Injury Summary report: N

HYFLEX CM FILE ASST 31MM

MDR report key: 9579310 · Received January 11, 2020

Report

Report Number
2416455-2020-00001
Event Type
Injury
Date Received
January 11, 2020
Date of Event
December 12, 2019
Report Date
December 12, 2019
Manufacturer
COLTENE WHALEDENT INC.
Product Code
EKS
UDI-DI
D661600184601
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
DENTIST

Narratives

Additional Manufacturer Narrative · 1

ALL BATCH RECORDS WERE REVIEWED. THERE WERE NO ISSUES IDENTIFIED THAT INDICATE A MANUFACTURING DEFECT WAS PRESENT. ROOT CAUSE: NO PRODUCT WAS RETURNED FOR INVESTIGATION SO A FULL ROOT CAUSE ANALYSIS CANNOT BE PERFORMED. AS IDENTIFIED IN THE PRODUCT RISK FILE, (B)(4), THE FOLLOWING MAY BE A POTENTIAL ROOT CAUSE OF THE FILE BREAKING: FILE IS USED MULTIPLE TIMES. FILE NOT HEAT TREATED PROPERLY TO REQUIRED SPECIFICATIONS. EXCESSIVE FORCE APPLIED BY THE USER. USER CHOSE THE WRONG SIZE FILE.

Description of Event or Problem · 1

DOCTOR WAS USING OUR HYFLEX CM FILES AND EXPERIENCE SEPARATION IN THE CANAL ON THE FIRST USE OF THE FILE. THE FILE HAD NOT BEEN USED PRIOR TO THIS CASE AND WAS BRAND NEW. DOCTOR COMPLAINS THAT UPON TORSIONAL LOAD OF LESS THAN 2.5NCM (HE HAD HIS TORQUE RATING PROPERLY SET) THE FILE SEPARATED AT THE STOP SECTION. IT DID NOT SEPARATE AT THE MANDREL BUT INSTEAD ABOUT 2MM DOWN FROM WHERE THE SPIRAL PART OF THE FILE BEGINS. IT WAS FILE 04/25 THAT BROKE FROM THE SET. THERE WAS NO PATIENT INJURY. THE CUSTOMER LATER INDICATED THAT THE EVENT HAPPENED DURING PROCEDURE AND HE HAD HAND FILED. HE SAID HE HAND FILES FOR EVERY CASE. THE DOCTOR INDICATED SIZE 15, BUT DID NOT RECALL IF HE USED OUR GLIDEPATH FILE. THE DOCTOR HAD TO BUY A THIRD PARTY INSTRUMENT IN ORDER TO REMOVE THE SEPARATED FILE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
42199 HYFLEX CM FILE ASST 31MM ENDODONTIC FILE EKS COLTENE WHALEDENT INC. I85846 D661600184601

Patients

Seq Age Sex Outcome Treatment
1 Required Intervention