FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP

MDR report key: 9578037 · Received January 10, 2020

Report

Report Number
3013756811-2020-03644
Event Type
Malfunction
Date Received
January 10, 2020
Date of Event
December 17, 2019
Report Date
January 10, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
00853052007981
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER TANDEM¿S T:SLIM X2 G5 USER GUIDE: ¿DO NOT USE ANY OTHER INSULIN WITH YOUR SYSTEM OTHER THAN U-100 HUMALOG OR NOVOLOG. ONLY HUMALOG AND NOVOLOG HAVE BEEN TESTED AND FOUND TO BE COMPATIBLE FOR USE IN THE SYSTEM.¿ PER TANDEM¿S T:SLIM X2 G5 USER GUIDE: ¿CHANGE YOUR CARTRIDGE EVERY 48 TO 72 HOURS AS RECOMMENDED BY YOUR HEALTHCARE PROVIDER.¿ THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED.

Description of Event or Problem · 1

IT WAS REPORTED THAT MULTIPLE INTERMITTENT OCCLUSION ALARMS OCCURRED. CUSTOMER'S BLOOD GLUCOSE RANGED FROM 213-388 MG/DL. REPORTEDLY, THE INFUSION SETS WERE CHANGED TO ADDRESS THE ISSUE AND INSULIN DELIVERY WAS RESUMED. ADDITIONALLY, CUSTOMER WAS USING FIASP INSULIN AND THE CARTRIDGES WERE IN USE FOR APPROXIMATELY 12 DAYS. TANDEM TECHNICAL SUPPORT EDUCATED CUSTOMER REGARDING CARTRIDGE/INSULIN LABELING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
37735 T:SLIM X2 INSULIN PUMP PUMP, INFUSION, INSULIN, TO BE USED WITH INVASIVE GLUCOSE SENSOR OYC TANDEM DIABETES CARE 1000096 00853052007981

Patients

Seq Age Sex Outcome Treatment
1 41 YR INFUSION SET: AUTOSOFT 90, INSULIN: FIASP