FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 9576181 · Received January 10, 2020

Report

Report Number
3013756811-2020-04247
Event Type
Malfunction
Date Received
January 10, 2020
Date of Event
December 21, 2019
Report Date
January 10, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
00853052007318
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE BATTERY GAUGE WAS FLUCTUATING AND MULTIPLE POWER ALERTS OCCURRED. PUMP SHUT OFF. CUSTOMER COULD NOT RECALL IF THE ADAPTER WAS CHANGED DURING THIS EVENT. CUSTOMER CHARGED PUMP AND RELOADED CARTRIDGE TO RESOLVE THE ISSUES. CUSTOMER'S BLOOD GLUCOSE WAS 200-206 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
39735 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 00853052007318

Patients

Seq Age Sex Outcome Treatment
1 57 YR