FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 9575030 · Received January 10, 2020

Report

Report Number
3013756811-2020-05444
Event Type
Malfunction
Date Received
January 10, 2020
Date of Event
October 23, 2019
Report Date
January 10, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00853052007325
PMA / PMN Number
P180008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NM, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT A CARTRIDGE CHANGE ERROR OCCURRED DURING THE LOAD SEQUENCE. ADDITIONALLY, IT WAS REPORTED THAT THE INSULIN GAUGE WAS INACCURATE AND A MINIMUM FILL NOTIFICATION WAS RECEIVED. CUSTOMERS PUMP BATTERY WAS ALSO REPORTED TO BE DEPLETING QUICKLY WHICH LED TO AN UNEXPECTED SHUTDOWN. CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED BETWEEN 100-410 MG/DL. REPORTEDLY, THE CUSTOMER CHANGED PUMP SUPPLIES AND CONTINUED TO USE THE PUMP FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
38772 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1000354 00853052007325

Patients

Seq Age Sex Outcome Treatment
1 14 YR