FDA Adverse Event Malfunction Summary report: N

ASTRAL 150 - AMER

MDR report key: 9572316 · Received January 9, 2020

Report

Report Number
3007573469-2020-00041
Event Type
Malfunction
Date Received
January 9, 2020
Report Date
January 9, 2020
Manufacturer
RESMED LTD
Product Code
CBK
Product Problem
Yes
Report Source
Distributor report
Reporter Location
OH, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE WAS NOT RETURNED TO RESMED FOR AN EVALUATION. A RESMED CUSTOMER REPRESENTATIVE ADVISED THE CUSTOMER TO PERFORM A HARD RESET OF THE DEVICE. RESMED REFERENCE #: (B)(4). REPORT LATE DUE TO TRANSITION FROM VMSR PROGRAM. ESTABLISHMENT WAS UNAWARE OF FDA LETTER DATED 16 SEPTEMBER 2019 FOR CBK PROCODE STATUS CHANGE IN VMSR PROGRAM UNTIL NOTIFIED DIRECTLY BY FDA ON 18 DECEMBER 2019 FOLLOWING SUBMISSION OF OUR QUARTERLY SUMMARY REPORT.

Description of Event or Problem · 1

IT WAS REPORTED TO RESMED AN ASTRAL DEVICE HAD AN UNRESPONSIVE TOUCHSCREEN. THERE WAS NO PATIENT HARM OR SERIOUS INJURY REPORTED AS A RESULT OF THIS INCIDENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
35727 ASTRAL 150 - AMER CBK RESMED LTD 27003

Patients

Seq Age Sex Outcome Treatment
1