SYRINGE 0.3ML 31GA 6MM WHOLEUNIT 10BAG
Report
- Report Number
- 1920898-2019-01527
- Event Type
- Malfunction
- Date Received
- January 6, 2020
- Date of Event
- December 20, 2019
- Report Date
- April 8, 2020
- Manufacturer
- BD MEDICAL - DIABETES CARE
- Product Code
- FMF
- UDI-DI
- 00382903249091
- PMA / PMN Number
- K024112
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IN, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
H.6. INVESTIGATION: CUSTOMER RETURNED TWO (2) LOOSE 0.3ML BD INSULIN SYRINGES. CONSUMER REPORTED THAT THE NEEDLE SHIELD IS DIFFICULT TO REMOVE, ONCE REMOVED, THE NEEDLE HUB SEPARATES AND STAYS IN THE SHIELD. BOTH RETURNED SYRINGES WERE EXAMINED AND IT WAS OBSERVED THAT BOTH EXHIBITED SEPARATED NEEDLE HUB/SHIELD ASSEMBLIES; THE SEPARATED SHIELD ASSEMBLIES WERE NOT RETURNED, AND NO DAMAGE TO THE BARREL TIPS WAS OBSERVED. A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH #9063708. ALL INSPECTIONS AND CHALLENGES WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS EXCEPT AS NOTED BELOW. THERE WERE TWO (2) NOTIFICATIONS [200812519, 200813036] NOTED THAT DID NOT PERTAIN TO THE COMPLAINT. PROCESS SUMMARY: AUTOMATIC SYRINGE ASSEMBLY MACHINE, WHICH FEEDS 3/10CC, SYRINGE COMPONENTS (BARREL, STOPPER, PLUNGER, NEEDLE ASSEMBLY & CAP) AND ASSEMBLES THESE COMPONENTS. THIS MACHINE CONSISTS OF A BARREL CLEANING DIAL, LUBRICATION DIAL, PLUNGER/STOPPER ASSEMBLY DIAL, SYRINGE ASSEMBLY DIAL, AND VARIOUS INSPECTIONS AND TRANSFER DIALS. DHR, L2L DISPATCHES, AND LOGBOOK ENTRIES WERE LOOKED AT, NOTHING PERTAINING TO THIS DEFECT WAS FOUND. ROOT CAUSE FOR THIS DEFECT CANNOT BE DETERMINED. H3 OTHER TEXT : SEE H.10.
IT WAS REPORTED THAT AN UNSPECIFIED NUMBER OF SYRINGE 0.3ML 31GA 6MM WHOLEUNIT 10BAG EXPERIENCED HUB SEPARATION FROM THE DEVICE DURING USE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: MATERIAL NO: 324909 BATCH NO: 9063708, UNKNOWN VERBATIM: CONSUMER REPORTED NEEDLE SHIELD DIFFICULT TO REMOVE, ONCE REMOVED, THE NEEDLE HUB SEPARATES AND STAYS IN THE SHIELD. CONSUMER DOES NOT REUSE. SENDING SAMPLES FOR EVALUATION. CONSUMER ALSO MENTIONED HAVING THE SAME ISSUE WITH A PREVIOUS BOX, SAME PRODUCT #. CURRENT BOX: LOT # 9063708; PRODUCT # 324909; OCCURRENCE 7. PREVIOUS BOX: PRODUCT # 324909.
DATE OF EVENT: UNKNOWN. THE DATE RECEIVED BY MANUFACTURER HAS BEEN USED FOR THIS FIELD. INVESTIGATION SUMMARY: LEVEL A INVESTIGATION - COMPLAINT EVALUATION / COMPLAINT HISTORY CHECK FOR THE EVENT(S) THAT OCCURRED. SEVERITY: S_1__; OCCURRENCE: A COMPLAINT HISTORY CHECK WAS PERFORMED AND THIS IS THE 1ST RELATED COMPLAINT FOR DOES NOT ATTACH/DETACH & NEEDLE HUB SEPARATES ON LOT # 9063708. INVESTIGATION SUMMARY: NO SAMPLES WERE RETURNED THEREFORE THE COMPLAINT COULD NOT BE CONFIRMED AND THE ROOT CAUSE IS UNDETERMINED. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. IF SAMPLES ARE RECEIVED IN THE FUTURE THE COMPLAINT WILL BE REOPENED FOR FURTHER INVESTIGATION. A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH #9063708. ALL INSPECTIONS AND CHALLENGES WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS EXCEPT AS NOTED BELOW. THERE WERE TWO (2) NOTIFICATIONS [200812519, 200813036] NOTED THAT DID NOT PERTAIN TO THE COMPLAINT. INVESTIGATION CONCLUSION: AS NO SAMPLES AND/OR PHOTO(S) WERE RECEIVED THE INVESTIGATION CONCLUDED: UNCONFIRMED: BD WAS NOT ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE AS NO SAMPLES OR PHOTOS WERE RETURNED. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED MONTHLY. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS. ROOT CAUSE DESCRIPTION: ROOT CAUSE CANNOT BE DETERMINED AT THIS TIME AS THE ISSUE IS UNCONFIRMED AS NO SAMPLES OR PHOTOS WERE RETURNED. RATIONALE: BASED ON THE INVESTIGATION, NO ADDITIONAL INVESTIGATION AND NO CAPA IS REQUIRED AT THIS TIME. THERE WERE MULTIPLE LOT NUMBERS REPORTED TO BE INVOLVED. THE INFORMATION FOR EACH LOT NUMBER IS AS FOLLOWS: MEDICAL DEVICE LOT #: 9063708, MEDICAL DEVICE EXPIRATION DATE: 2024-03-31, DEVICE MANUFACTURE DATE: 2019-03-04, MEDICAL DEVICE LOT #: UNKNOWN, MEDICAL DEVICE EXPIRATION DATE: UNKNOWN, DEVICE MANUFACTURE DATE: UNKNOWN.
IT WAS REPORTED THAT AN UNSPECIFIED NUMBER OF SYRINGE 0.3ML 31GA 6MM WHOLEUNIT 10BAG EXPERIENCED HUB SEPARATION FROM THE DEVICE DURING USE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: MATERIAL NO: 324909 BATCH NO: 9063708, UNKNOWN. VERBATIM: CONSUMER REPORTED NEEDLE SHIELD DIFFICULT TO REMOVE, ONCE REMOVED, THE NEEDLE HUB SEPARATES AND STAYS IN THE SHIELD. CONSUMER DOES NOT REUSE. SENDING SAMPLES FOR EVALUATION. CONSUMER ALSO MENTIONED HAVING THE SAME ISSUE WITH A PREVIOUS BOX, SAME PRODUCT #. CURRENT BOX: LOT # 9063708, PRODUCT # 324909, INCIDENT DATE UNKNOWN, OCCURRENCE 7. PREVIOUS BOX: LOT # UNKNOWN, PRODUCT # 324909, INCIDENT DATE UNKNOWN, OCCURRENCE UNKNOWN.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 19106 | SYRINGE 0.3ML 31GA 6MM WHOLEUNIT 10BAG | PISTON SYRINGE | FMF | BD MEDICAL - DIABETES CARE | 324909 | SEE H.10 | 00382903249091 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |